Capture UI Screen Capture Not working

by LadyDarkSorrow
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Original Post

Re: June 18 patch caused UI Capture fail

[ Edited ]
★ Guide

Screen Shot 2019-06-20 at 4.54.13 PM.png

 

I have no antivirus.

 

Repair Game didn't help. 

 

I removed the Mods folder onto my desktop (or rather, a copy of my Mods folder; it refuses to come out entirely) and trashed the localthumbcache.package file. Nothing. 

 

MCCC is no longer in the Mods folder. Still not working.

Message 11 of 39 (1,801 Views)

Re: June 18 patch caused UI Capture fail

★★★ Apprentice

This is busted for me too on PC, for what it's worth.

Message 12 of 39 (1,777 Views)

Capture UI broken in screenshots

★★★ Apprentice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1020
What expansions, game packs, and stuff packs do you have installed? Every single one!
Steps: How can we find the bug ourselves? Step one: Check the 'Capture UI' option under the screen capture options. Step two: Take a screenshot. Step three: Frown when you see no UI in said screenshot.
What happens when the bug occurs? A screenshot is taken, but no UI is captured.
What do you expect to see? My UI as part of the screenshot.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The latest patch, although I didn't actually PLAY until after also installing the expansion.

Frustrating!

Message 13 of 39 (1,766 Views)

Re: [OPEN] Screenshot doesn't capture UI despite option being on

Hero
Added

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 14 of 39 (1,740 Views)
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Re: June 18 patch caused UI Capture fail

★ Guide
@sjofn77 Well, at least I feel better knowing it's not just me. XD
Message 15 of 39 (1,761 Views)

Re: June 18 patch caused UI Capture fail

@faktririjekt

I've merged your thread into this bug thread as it seems to be am issue for all.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 16 of 39 (1,663 Views)

Re: [OPEN] Screenshot doesn't capture UI despite option being on

★ Guide
@crinrictFischreuse Same here!
Message 17 of 39 (1,646 Views)
Highlighted

Capture UI Screen Capture Not working

★★★★★ Guide

I'm trying to take a pic and capture UI, Under Game Option/ Screen Capture/ Capture UI and the box is checked.. don't matter if box is checked or not it still take pic without the UI

 

Message 18 of 39 (1,545 Views)

Re: Capture UI Screen Capture Not working

Hero
@LadyDarkSorrow Merged your post with bug report.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 19 of 39 (1,523 Views)
0

Re: Capture UI Screen Capture Not working

★ Guide
@LadyDarkSorrow Welcome to the club. Sorry you have to be here.
Message 20 of 39 (1,502 Views)