November 2019 - last edited December 2019 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1010
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? go into the game, play and then save
What happens when the bug occurs? When trying to save I get the error code 510.5bd7fa0b:6bbefeld
What do you expect to see? I expect to be able to save the game
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Patch for university from 11-12-19.
I played the night of the patch without issue, tonight I am unable to save the game. I tried save as which is what I always do, then save. I tried rewriting over a previous game and saving as a new game and both failed to save. I get this error code each time. This is the first time I have experienced this problem. I have never had a problem saving a game. I have no mods, and I have never used them.
Solved! Go to Solution.
December 2019
Fixed an issue that would cause Error code 510:5bd7fa0b to occur when attempting to save.
Fixed in Patch 1.59.73
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2019 - last edited November 2019 by crinrict
Ok so here's the thing of this in-between using cheat code *motherlode* and now I have turned off and updated my game and now its telling me I have an error code that will not allow me to turn off the without losing everything! the error code 510:5bd7fa0b:6bbefld. how can I fix this I have never gotten an error code before and I don't want to lose anything.
November 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2019
I do not use mods cause I don't understand how they work and that makes me scared to use them. and that is the error I get when trying to save.
November 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2019
Thank you for your help.
November 2019
Could you zip your entire documents folder (make multiple if the size is getting to big) and upload to google drive or one drive them PM me the link.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2019
Also got this bug just now after my sim returned from work I wanted to move the Plasma Fruit stack around and could only move some random numbers to a other Sim but not the full stack. After I sold most of the stack I decided to save what ended with the 510:5bd7fa0b:6bbefe1d error code. I think I also got the same bug yesterday (ingame & rl time) after my Sim returned from work.