Save game fail error 0

[oreosimmer01]

Thank you. I am bringing my computer to a shop so they can maybe fix the corrupted file today. In a couple days I can probably send you a copy of my electronic arts folder. But thank you for your guys’ help.

[oreosimmer01]

So the computer shop said they couldn’t fix it. They tried renaming the file, copying the file, clearing the cache folder, etc. Nothing worked. I will upload a copy of my EA folder and save files tomorrow.

[oreosimmer01]

Here is my google drive link to my saves folders. Please help me I can't play my sims anymore.

https://drive.google.com/drive/folders/1TxoMub6vDS_x9uJjr2KspvvQmWpESra2?usp=sharing 

[SimQARobo]

@oreosimmer01 

Thank you!

We'll take a look.

[Canadasprincess]

Hello,

I am having issues saving games. I am assuming it's my mods. I've even moved the folder out and still get the error.  I deleted all my saves (broke my heart), and restarted. I've repaired my game numerous times. My game and Origin are both updated. I've deleted my cache, and other suggestions I have found doing searches. I restarted a a brand new save, it was working fine for a while but now it's giving me the same error. Any advice or suggestions out there? 

Thanks in advance!

[puzzlezaddict]

@Canadasprincess  I've merged your post with the master thread for this issue.  If you're willing to share your saves with the Sims team, as described here:

https://answers.ea.com/t5/Bug-Reports/NEEDS-SAVES-Save-Code-Error-0/m-p/11327738#M208555

it would be appreciated.

[Canadasprincess]

Thanks for the merge and the reply! I have taken a screen shot, keep in mind, I have been using the save as tool, and deleting saves all day trying to correct this. I just recently deleted the tmp saves too. 

Any input on this would be great! The game was working with all my current mods just days ago, and I haven't changed anything or added new mods, so part of me feels it's not my mods as they haven't changed.

[puzzlezaddict]

@Canadasprincess  SimQARobo is actually looking for the files themselves, not a screenshot.  He shared how to upload files here:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

[Canadasprincess]

Please let me know if this works...

I've also move The Sims 4 folder to my desktop and started another new save. I have it running in the background and go back to save, and so far so good. Ideally, I really want my saves fixed somehow.

https://drive.google.com/drive/folders/1Dy_tnPgqFLVhTBjnSCMAy6qnDAD-zaJM?usp=sharing

[SimQARobo]

@Canadasprincess 

Thank you!  We'll take a look at the saves.