June 2019 - last edited November 2019 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1020
What expansions, game packs, and stuff packs do you have installed? All expansions and packs almost all stuff packs
Steps: How can we find the bug ourselves? Sulani-Lani St Taz Area 50x50 Empty Lot
What happens when the bug occurs? I have created a new house on that lot and i moved my current family to Sulani after moving the Vendors started using my house they are appearing on the third floor and they are going to their Vendor shop through my house on the end of their shift again they are entering my house and disappearing on the third floor.
What do you expect to see? They should choose another route for their work instead of appearing/disappearing inside of the house
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I am not sure if this started after the latest patch because i was waiting for Island Living so i am not sure if it is from the patch or Island Living
After installing Island Living i wanted to try the game and check the new world i decided to use my current family that i have on my old save before the latest patch. I wanted to use the 50x50 lot on the Lani St Taz area so i replaced my old house that i was using at Willow Creak on that lot after moving the house and my current family i have realized that the vendors instead of appearing outside of the lot they started appearing inside of my house. When the shift starts the Vendor appears on the third floor he or she is using the stairs to go outside and they are running to their shops at the end of their shift they are using the same route so they are returning to my house they are using the stairs and they are disappearing on the third floor
Solved! Go to Solution.
November 2019
Vendors will no longer use your Sims’ fireplace as an imaginary portal to mysterious places.
Fixed in Patch 1.58.63
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2018
A sim had a club meetup at their home. After the meetup all the sims on the lot left by the fireplace. I guess the fireplace is now a portal to leave a lot??
P.S. I have no cc or whatever.
September 2018
October 2018
Yeah, since the Seasons holidays hit, many Sims experiencing Winterfest have come to be Santa wannabes. Did they leave presents before they disappeared up the chimney? If not, don't worry about it too much; they may just need more practice. You might need to report it as a bug though if your roof caves in from the weight of all their reindeers.
(Sorry, I just couldn't resist. Some bugs really are game changers!)
January 2019
I’m not sure if this counts, but I added a restaurant to this same lot and Sims were leaving via the fireplace. I don’t have a save to share unfortunately, as I experienced other problems in that save and ended up starting over.
January 2019
Hi @Kita5399
don't think this is related to the thread you posted in so I've merged with this one in tech.
I think a proper bug report would be good though.
Just create a new thread in the bug forum.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2019
June 2019
Hello @anoses
Are you able to see this issue with an empty Mods folder?
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
June 2019
So few things that i have tried after my message i tried to delete the third floor to check if the vendors will stop appearing inside on the house now they appearing on the second floor.I have created a new save file without any mods after repairing the game and they appeared again i have few screenshots from the new save without the mods
June 2019
Thank you. Would you be willing to share your save file? If so, please send me a private message with a link to the file(s). Instructions here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.