December 2021
December 2021
I'm also having this issue with my AMD 6600XT. I hope it's fixed soon.
December 2021 - last edited December 2021 by EA_Mako
I think it’s interfering with ray tracing
because Rx 6000 series have ray tracing
[CM - Edited to merge replies]
January 2022 - last edited January 2022
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Norsk
How often does the bug occur? Every time (100%)
What is your current game version number? 1.82.99.1030
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? Place a object with a mirror
What happens when the bug occurs? All the mirrors reflections acts like a window but a bit inlarged.
What do you expect to see? I was expected to see a reflection
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made.
I do not know what patch the game has, but after an update today, this happened. I have no CC installed, but the mirrors have no reflection.
January 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2022
Hi, i have the radeon rx 6900 xt graphic card.
January 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2022
I've recently had emails from AMD customer support claiming that The Sims 4 is not supported by AMD 5000 & 6000 series gpus. I feel like this is a massive mistake and that EA needs to contact AMD, why AMD would not support The Sims 4 one of EA arts biggest selling games with their newest gpu's is beyond me. At this point I feel the community should be warned NOT to upgrade to a new AMD gpu until they officially support them and this will require somebody at EA or Maxis to reach out to AMD. Honestly this is beyond dumb.
"AMD customer service response: "Please note even the SIM 4 game is not compatible with the latest hardware 5000 and 6000 series GPUs. Thanks for contacting AMD. Best regards, Tarun. AMD Global Customer Care"
January 2022 - last edited January 2022
have this same glitch, using a 6600xt. might swap for a 3060ti or someth
EDIT: I think I just found a way to fix this?? use DXVK (essentially translates directx games to vulkan or something idk if my explanation is accurate). It's a really easy fix, a matter of copying a file to the game/bin directory.
I literally just found out about this 3 minutes ago so i haven't played at length yet. But I booted a game and reflections in mirrors were normal.
January 2022