Re: Photographs turn black after removal from a wall.

by crinrict
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Original Post

Accepted Solution

[FIXED] Photographs turn black (Patch 1.58.69)

[ Edited ]
★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Most Recent
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Taking framed photographs from the university housing walls directly into inventory.
What happens when the bug occurs? After taking the framed photographs from the university housing walls directly into the sim's inventory, the photograph's image turns black.
What do you expect to see? A black photograph after it has essentially been used.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

It is with a framed photograph. I'm not sure if it is only after university housing wall placement and removal. Placing it in a Moschino pack frame does not fix the issue. Placing it on another wall does not fix the issue and the photograph is basically ruined and unusable because it is just black.

 

Edit By Crinrict: Added Tag to Title

Message 1 of 182 (15,043 Views)

Accepted Solution

Re: All old photos turned black

Hero

Photographs taken following today's patch will no longer turn black when stored in the Storage Box.

Fixed in Patch 1.101.290/1.81

 

Please create a new thread if you're still experiencing this issue. Please make sure to report exactly what you did when they turned black.

 

Please also be aware that already broken photos won't revert.

 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 182 of 182 (1,914 Views)

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Re: Photographs turn black after removal from a wall.

Hero
@morghan0513 I just tested this on my save and my photos are fine but I took them after Uni came out.

Are yours pre- or post patch photos ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 182 (15,004 Views)

Re: Photographs turn black after removal from a wall.

★★★ Newbie

I think they may be pre. It was really close to the patch so honestly, I'm not sure. 

Message 3 of 182 (14,999 Views)
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Re: Photographs turn black after removal from a wall.

Hero
@morghan0513 Could you take a new picture and see if it also happens with taht one ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 182 (14,995 Views)
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Re: Photographs turn black after removal from a wall.

★★★ Newbie

Yes, I can do that, but it will have to be later. I'll update when I do. 

Message 5 of 182 (14,983 Views)
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Re: Photographs turn black after removal from a wall.

Hero
@morghan0513 Tested this in an existing save and those stayed also fine for me.

At what point did you remove your mods ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 182 (14,961 Views)
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Re: Photographs turn black after removal from a wall.

★★★ Newbie

Oh gosh a long time ago. I haven't used mods in almost a year. 

Message 7 of 182 (14,941 Views)

Re: Photographs turn black after removal from a wall.

★★★ Novice

I have this same issue, but it only happens when I store photos in the new bins from University, leave the game (to main menu or completely to desktop) then come back.  They would be black when I got back and pulled them to a wall.  This only happened post-patch.  No mods and completely updated.

Message 8 of 182 (14,917 Views)

Re: Photographs turn black after removal from a wall.

Hero
@morghan0513 Did you also put them in the storage chest at one point ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 9 of 182 (14,912 Views)
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Re: Photographs turn black after removal from a wall.

Hero
@morghan0513 Tagging for feedback about storage box.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 10 of 182 (14,866 Views)