[FIXED] [PS/XB] Game constantly crashing (Patch 1.69)

by rentsusama
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Original Post

Re: Sims 4 Xbox version keeps crashing after jan 31 update

★★★★ Novice

Updated mine today and it crashed twice. It doesn't even save the autosave, so it reverted back to the last save.

Message 20 of 375 (1,649 Views)

Re: Update crashes my system

★ Apprentice

Same here, but with a PS5. I can play for about 5 mins and then the game crashes. Tried clearing the cache and rebuilding the database - no luck. Is this bug related to the update?

Message 21 of 375 (1,588 Views)

Re: Xbox version crashing in live mode after jan 31 update

★★★★★ Apprentice
@LynnElfe421 I'm having the same issue as well. It only used to crash rarely on older saves, but now it's crashing every 15 minutes in Live mode, even on newer, less populated saves. I've tried numerous things in order to prevent the crashing, such as clearing console cache, but nothing is working. Does anyone know how to prevent this?
Message 22 of 375 (1,308 Views)

Re: Update crashes my system

★★★★★ Newbie
@lynnvalero I'm having the same issue but on xbox series X. I get a couple of minutes game play before it crashes and forces me back to the homepage. I have had to save it every couple of seconds so I don't lose gameplay. However I've got that frustrated with it that I gave up trying to get it to work.
Message 23 of 375 (1,380 Views)

Re: Xbox version crashing in live mode after jan 31 update

★★★★ Novice
@LynnElfe421 This is happening to me too
Message 24 of 375 (1,269 Views)

Re: Update crashes my system

[ Edited ]
★★★★★ Apprentice

More than likely…. Try uninstall then re install and let’s see if that will help

Message 25 of 375 (1,358 Views)
0

Re: Update crashes my system

[ Edited ]
★★★★★ Apprentice

More than likely…. Try uninstall then re install and let’s see if that will help

Message 26 of 375 (1,357 Views)
0

Re: Update crashes my system

★★★★★ Newbie

I did uninstall and reinstall and it hasn't fixed it. I've done just about every troubleshooting I could find on the Internet and still have no luck. I even checked to see if maybe it was my Internet playing up but thats working fine too. I have no idea why it keeps kicking me off but I've gave up trying at this point

Message 27 of 375 (1,350 Views)

Re: Sims 4 Xbox version keeps crashing after jan 31 update

★★★★ Novice

Thank you. I dont know how I got on the wrong area.

Message 28 of 375 (1,342 Views)
0

Game crashing since latest patch

[ Edited ]
★★★ Apprentice

Product: The Sims 4
Platform:Xbox Series X
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.69
What expansions, game packs, and stuff packs do you have installed? Everything except bust the dust and blooming rooms
Steps: How can we find the bug ourselves? It crashes when playing in game for a while
What happens when the bug occurs? It just turns off the game and goes to home screen of my xbox
What do you expect to see? I expect it not to crash when I new update comes out
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The latest update 01/31/2023

  • When I play for a while it just closed the game and goes back to home screen I loose my progress 
Message 29 of 375 (1,224 Views)