[FIXED] [PS/XB] Cursor disappeared (Patch 1.69)

Playing the sims 4 on ps5, downloaded new patch and island living, can’t play game because there’s no cursor. What to do to fix this?

Hey there @madhatcat 

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Product:
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How often does the bug occur?:
What is your current game version number?:
What expansions, game packs, and stuff packs do you have installed?:
Steps: How can we find the bug ourselves?:
What happens when the bug occurs?:
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Have you installed any customization with the game, e.g. Custom Content or Mods?:
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I've played for awhile and suddenly my cursor has disappeared. I even click the cursor toggle on, I click "A" to confirm and I still have no cursor? Is this a game issue or what?

Product: The Sims 4
Platform:Xbox Series X
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? EP03. 1Assets.live2_console-ep03.54
What expansions, game packs, and stuff packs do you have installed? Discover University, Get famous, Cats and Dogs, City living, Cottage living, Dine out, Eco Lifestyle, Get to work, Island living, Pastel pop kit, blooming rooms kit, Industrial Loft kit, Jungle adventures, Outdoor retreat, Realm of magic,
Steps: How can we find the bug ourselves? This bug only occurred after installing Jungle Adventures, Outdoor Retreat, Parenthood
What happens when the bug occurs? The game loads without a cursor/ cursor is invisible.
What do you expect to see? I expect to see and use the cursor.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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The cursor is not visible. I have tried all the suggestions online and uninstalled and reinstalled the game still no change. 

Since the last update, I’ve had major issues in build/buy mode. I’m on console so I know that it isn’t a mod/cc. 

With the build menu now constantly open, I can’t go into build mode to select items that I have already placed. It only allows me to place items from the build/buy options, so I have to place something new instead of existing. 

I try to press the touch pad as instructed to go to the cursor instead of it just flicking between the build but options, but no cursor appears, and it either goes to the top menu (I.E., manage world button etc), or drops down to the build/buy options. 

This is making the game in playable when I can’t change already existing furniture locations. 

Product: The Sims 4
Platform:PlayStation 5
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.70
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, Get To Work, Island Living, Cottage Living, My First Pet Stuff, Backyard Stuff, Cool Kitchen Stuff, Dine Out, Laundry Day Stuff, Perfect Patio Stuff, Seasons, Desert Luxe Kit & Vampires
Steps: How can we find the bug ourselves? Whenever I go into CAS or play the game normally the cursor will not show up if you need to move it somewhere.
What happens when the bug occurs? Whenever I am in CAS or playing the game I can’t see where my cursor is at and it’s a struggle to try to guess where it is when I want to press something and it’s super frustrating and makes the game impossible to play.
What do you expect to see? My cursor on my PS5 should be visible.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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The cursor is neither there for the pets, sims nor occult sims!