May 2022
May 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2022 - last edited May 2022 by EA_Cade
CM Edit: Please use English on the English boards.
May 2022
Hello again.
Thanks to all that have provided information about this issue thus far. The team is still investigating.
Another question - does the issue still occur if you run the game without an internet connection?
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May 2022
May 2022 - last edited May 2022
@Nox0286 Hm, yeah, you have a Nvidia card but your drivers are outdated (from 2019). Can you check if you find an update ?
EDIT: Since you're also still on Windows 8.1 I'm not sure how that influences the whole issue. Would def be a good idea to check on your drivers, maybe even uninstall and reinstall: https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstall...
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2022 - last edited May 2022
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.88
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? Turn the game on.
What happens when the bug occurs? Freezes constantly for several secomds.
What do you expect to see? Not freeze
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After the Pronoun patch
@SimQARobo I can confirm, for me at least, running in offline mode has no effect. It freezes online and off line.
May 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads