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[FIXED] [PC/MAC] [XB1/PS4] June 3 Patch crash

by NoahLGP
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Re: [Xbox One] Game crashes when loading after 6/3 update

★★★★★ Newbie
@ds5620 I'm on xbox one as well, been a few days since the update... I just want to play Sims4, I hope they fix the issue sooner than later. I also don't want to lose any of my sims or progress from my save.
Message 481 of 486 (926 Views)
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Re: Crash when loading a save after june 2nd update

★ Novice

I play on Xbox one and it’s happening to me too, ever since the update I haven’t been able to play any of my saves.

 

Message 482 of 486 (899 Views)
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Re: Crash when loading a save after june 2nd update

★★ Newbie

I've been having the same issue as others but even after the patch my sims is still crashing. I have the university expansion pack and even when I start a new game, once they are at uni the game crashes with the error code 109:e56fc6bb:59efc8af. My saved games are still not loading either.

Message 483 of 486 (850 Views)
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Re: Game Crash after June Update- Mac

★★ Newbie
@CrypticKam any progress on Xbox One? Mine keeps crashing every time I try and load.
Message 484 of 486 (849 Views)
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Re: Game Crash after June Update- Mac

[ Edited ]
EA Desktop Team

Hi everyone,

A new update is now available on console as well:

We have a small but important update for you to address some critical issues that affect all players across Xbox One and PlayStation 4. Thank you for your reports and assistance in tracking down these issues.
- Fixed an issue in which the game crashed or quit upon loading game saves that were created prior to the June 3rd update.
- Fixed an issue in which Error code 122:1c9cf40 would appear and loaded the Manage World screen and prompted Simmers to restart the game.

 

 

With this, the crashing issue when loading your saves should no longer happen. Standard smile

 

If you are still experiencing any issues after updating, please, look for a topic describing the same issue your game has or open a new thread .

 

Thank you,

-Mai

Message 485 of 486 (6,351 Views)
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Re: Game Crash after June Update- Mac

★★★★★ Novice

@EA_Mai Thank you.

Message 486 of 486 (799 Views)