I haven't had a chance to check all the responses to this thread but I did want to add that I contacted EA about the issue I had they had me update my .NET Framework to 4.8 and my Microsoft Visual C++ and now my game works just fine. Hopefully, this will help someone. I've attached photos of exactly what I updated.
Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Currently reinstalling so can't check
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs University Work Pet stuff Parenthood
Steps: How can we find the bug ourselves? Pretty sure most people having this issue
What happens when the bug occurs? I click on my saved game and it starts to load then just cuts off and takes me back to homepage
What do you expect to see? My game
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. June 3rd Update
I have already seen numerous people complain about this, and a message was sent out yesterday from EA stating they had fixed this issue for Mac/Pc people. What about those on xbox?
I'm using the PS4 system and it is doing the same thing... error code CE-34878-0. Is there a way to disable the mods because it's not showing under options.. others
June - last edited June
9am UTC, still experiencing CTDs on XB1, hopefully the console hotfix will be released soon. I was looking forward to testing the new features and pack yesterday but naturally they came shipped with a game-breaking bug.
PC: 22.214.171.1240 / Mac: 126.96.36.1990
We have a small but important update for you to address some critical issues that affect all players across PC and Mac. Thank you for your reports and assistance in tracking down these issues.
- Fixed an issue in which the game crashed or quit upon loading game saves that were created prior to the June 3rd update.
- Fixed an issue in which Error code 122:1c9cf40 would appear and loaded the Manage World screen and prompted Simmers to restart the game.
Any ETA for update for console players? I have just checked and it’s still not working
Can confirm, as of this writing, consoles (Xbox one) still do not work. Any update or ideas on when the fix will get pushed to consoles? Thanks.