In all honesty, I don't mind waiting. I just wish they would update us ever so often about their progress in fixing the issue. It would be nice to have some validation that the issue is being worked on and not ignored, leaving us to be waiting for nothing.
I think that I'm having the same issue. It's only one save game that crashes all the other ones are fine and just like you I've put a lot of work into this game and I don't want to loose it. I've tried restoring the old save file, doing the repair game option in Orign, turning down the graphics settings to medium and I've tried deleting the sims 4 folder in my documents and nothing seems to work. However when i loaded the exact same game file on a different computer and then turned off the wifi before Origin had a chance to update it worked just fine. So I'm now convinced that it is the stupid update causing my game to have issues.
June - last edited June
Hi, I just have done the latest patch update. Of course, I removed Mods folder before the patch update, and ran the game.
I had no problem to start a new game but it keeps crashing to load my saved games without any mods and ccs. And I have this file after the game crash.
Of course, I always delete the cache files but the issue still there. I repaired the game but didn't help at all.
I tried to load 6 to 7 times and all crashed. Thanks.
I put all the mods and ccs back in, and tried to open a new game and it works without any problem. So it's not mods or ccs issue I think.
I had a separate sims 4 folder haven't used any mods and ccs, and have no problem to load game on this. Only troubled households are the ones used mods and ccs before the patch update. Removing mods folder entirely doesn't fix the issue. There's only one way to play game is creating a new game if you use mods and ccs. I lost my favorite sims..
This thread is not for complaining about the game. You are making information harder for others to see and information for the gurus harder to find by flooding the thread with inane complaints.
🙄 lol they’re completely ignoring us.
The "gurus" claim they have everything they need to follow-up on the problem. This is where we need to be to protest that we are forced into unwanted updates. My game worked fine 12 hours ago....
I just updated my game for the 6/3/2020 update. I can no longer open my save world. I can, however, open a burner world (an old legacy challenge that I abandoned), but not the one I actually play.
I discovered this by going through the process for testing my game (https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199) - removed documents/ea/sims 4 file, and started adding things back. First step was adding back the saves folder. I did that and I cannot open my main save without it crashing.
Any help would be greatly appreciated.
Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 22.214.171.1240
What expansions, game packs, and stuff packs do you have installed? No Vampires, No magic, or small pets everything else...yes!
Steps: How can we find the bug ourselves? Try to launch game.
What happens when the bug occurs? game crashes during the plumb bob spin while loading. Never ever had this problem. I played this morning and all was fine. Did the big update tonight and problem started.
What do you expect to see? Game won't launch beyond main page and crashes.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After most recent update 06.03.20.