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[FIXED] [PC/MAC] [XB1/PS4] June 3 Patch crash

by NoahLGP
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Original Post

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why does my game crash after the june 3rd update??

★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? the newest patch, the june 3rd one
What expansions, game packs, and stuff packs do you have installed? all of them except, outdoor retreat, and only some stuff packs, moschino, bowling night, kids stuff, laundry day, romantic garden, tiny living, and vintage glamour, I don't have the rest.
Steps: How can we find the bug ourselves? when you open the save file
What happens when the bug occurs? my game crashes when I open my main save
What do you expect to see? I expect to see the world map, then play with my sims.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. patch 1.63.133.1020 i updated my game removed all broken mods and it still never opened up

I've had a lot of mods and cc, and none of it was game-breaking, so when my saves started to crash, I wasn't concerned because I can remove my mods, and I did, yet my game still crashes.

Message 271 of 486 (369 Views)
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Re: [CURRENT ISSUE] [PC/MAC] [XB1/PS4] June 3 Patch crash

★★★ Novice
@SimifyMeCaptain yo I think you need to calm down. of course there are some people who are being irrationally mad at this bug, but this has happened multiple times. the sims 4 is pricey, and for the price, it isn't the best. I understand that people are mad because everyone's tired of this..,
Message 272 of 486 (683 Views)
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Re: [CURRENT ISSUE] [PC/MAC] [XB1/PS4] June 3 Patch crash

@buski1108 @kieralemons and @afermo1  I've merged the thread you posted in into the master thread for this issue.  Please keep an eye on it for updates.  In the interim, don't delete your saves, just set them aside and play a different save for now.

 

Feel free to click Me Too on the first post as well.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 273 of 486 (730 Views)
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Re: [CURRENT ISSUE] [PC/MAC] [XB1/PS4] June 3 Patch crash

★ Apprentice

After reading about all these problems, I will not dare get this patch, no matter how much I was looking forward to it.

 

Sorry EA, but one doesn't expect their games to have so many problems.

Message 274 of 486 (628 Views)
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Re: [CURRENT ISSUE] [PC/MAC] [XB1/PS4] June 3 Patch crash

★★★★★ Apprentice

It would be great if we could get a "reverse from latest patch" option until this is solved, so that we can still play the game.

Message 275 of 486 (582 Views)
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Re: [CURRENT ISSUE] [PC/MAC] [XB1/PS4] June 3 Patch crash

★★★★ Apprentice

@ashleyiiii The only other time something has happened to save files was November 2018 when Father Winter's children disappeared. You may be remembering issues that were actually due to broken mods.

Message 276 of 486 (610 Views)
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Re: [CURRENT ISSUE] [PC/MAC] [XB1/PS4] June 3 Patch crash

[ Edited ]
★★ Guide

@puzzlezaddict 

Thanks! Will you please link to the master thread? I'm seeing a few on this topic. 

Message 277 of 486 (598 Views)
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Re: [CURRENT ISSUE] [PC/MAC] [XB1/PS4] June 3 Patch crash

[ Edited ]
Hero

@LaurenVillone This is the master thread. Your post was merged

 

 

Merged several threads into this one

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 278 of 486 (564 Views)
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Can't start save file

★★★ Newbie

After today's update I haven't been able to start up one of my save files.

 

Whenever I start it up the entire game crashes after being in the loading screen for a few seconds. Other save files work just fine.

I've got no clue if or how I can fix this so I hope someone can help me out.

 

I've got no mods installed and have all packs, I'm on a windows computer.

 

 

 

 

 

Message 279 of 486 (334 Views)
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Re: [CURRENT ISSUE] [PC/MAC] [XB1/PS4] June 3 Patch crash

★★★★★ Novice

Hi, for some reason, I can only 'reply' to a comment rather than create a post - so apologies for linking this to your comment.

 

I am new to the forum, as everyone else I have similar issues since the new update.

 

My only question is: How will I know when this is resolved? I don't tend to use this forum at all (I only came on to troubleshoot my issue and stumbled across this page)

I'm hoping, obviously, that there is a 'new' update available to us all that corrects this issue, but if that isn't the case and some instructions are provided on how to fix this error - how will I be informed?

 

Thanks

Message 280 of 486 (454 Views)