Game Crash after June Update- Mac

[ajbero21]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.133.1220
What expansions, game packs, and stuff packs do you have installed? All of them besides Eco Lifestyle
Steps: How can we find the bug ourselves? Open the game, click on a save file.
What happens when the bug occurs? The game crashes as soon as the save file begins to load.
What do you expect to see? I expect to load my game up without it quitting unexpectedly
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. This started to occur after the patch update released before the Eco Lifestyle pack on June 3, 2020

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The game opens, however I cannot load up any of my save files without the game crashing. I tried creating a new save file to see if this would happen to newly created files as well, and it does. The game loaded up CAS and then allowed me to pick a season and move into a new home. When I saved and exited to the main menu, I could not reopen the save file without the game crashing.

I do not have any Mods or Custom Content in my game. I ensure that I do not have them in my game when I upload Origin or the game. I have not had in a single Mod installed in the game in well over a month or two, and prefer my game without them.

[EA_Mai]

- Marking as solution for visibility purposes only, this is not a solution -

Hi everyone,

If after installing June 3rd patch your game is crashing when you press 'Play' from the main menu to load your save, you are in the right thread.

Thanks for your reports and sharing details with us on what you are experiencing. I've merged several threads into this one as to keep all information together.

If you haven't already, please, make sure to remove your mods & CC from the 'Mods' folder, as incompatibilities with outdated mods can cause the game to crash as well, and testing without mods is the only way of making sure the issue is not caused by those.

It would also be a good idea to repair your game to make sure nothing went wrong with the download. To do that, 

If your save is still not loading without mods: please know that the team are looking into this issue as I type this, please, keep your broken saves. For now, what we can recommend you is to play with a different save (one not affected by the crash).

We don't need more saves at the moment as we have enough examples for now.

We will post here once we have more info to share.

Thanks once again for letting us know about this,
-Mai

[Corsiva123]

im having the same issue

[SimGuruNick]

Just wanted to acknowledge that we've seen the same issue and the team is investigating, thanks for all the reports! 

[Corsiva123]

I just really hope we wont need to delete any saves in order for this bug to be solved as this is my only save file

[puzzlezaddict]

@bananaturtle193  Does no custom content mean no mods too?  If you do have mods, have you tested without them?  Even if you don't intend to play forsard without mods, it's helpful to know whether your save does in fact load with no mods present.

[anchesenamon]

Thanks, I hope you'll be able to fix the issue soon!

[PixelFlwrz]

I’m on PS4 and also experiencing this every time I load a saved game. I’ve tried every file and it crashes.

[SavedSoul2890]

Product: The Sims 4
Platform:PS4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.25
What expansions, game packs, and stuff packs do you have installed? All except My First Pets and Moschino
Steps: How can we find the bug ourselves? Open my save
What happens when the bug occurs? Game crashes upon launching save files
What do you expect to see? Game opens correctly and I'm able to play my saves.
Have you installed any customization with the game, e.g. Custom Content or Mods? No. Console player so can't use them.
Did this issue appear after a specific patch or change you made to your system? Yes, the lastest one.
Please describe the patch or change you made. All saves worked fine yesterday. As of right now, after just installing the patch, game is crashing when loading saves.

[Coley666]

I load any of my previous game and Sims crashes. No error messages, mods and cc have been disabled.