@crinrictStarting a new save brings the error back anywhere between minutes and hours. You can't turn the game so unless you can afford the electric bills for keeping the computer running 24/7 and you're lucky enough that the game does not crash / PC restart, PLUS never ever travel anywhere with your Sims family and keep them on permanent lockdown then starting a new save isn't at all a feasible option. Even if you do all those steps, it will still pop the error sometimes. It's better to be honest with everyone and tell people to put the game down entirely as there is no way around it until the fix is released.
EA - I'd understand a few days of darkness.. it's a strange time with limited resources worldwide and we all know that. But weeks, and whilst you're still super active on all social media? No. And no public apology, or a simple 'so sorry guys, we know it's happening, we're doing our very best - we have found the bug, or we are in testing phase, or we are still trying to locate the issue'. I'd like to know if I should wait days or weeks or months instead of popping back to a forum full of upset customers 4/5 times a day, with nobody knowing what's going on. You've got some people constantly contacting support to find out information to keep themselves and everyone else here informed, wasting their own precious time when it's your duty to follow this up. Support told me it's not a known issue. They told Leela it's a known issue, they told someone else to wait 24-48 hours and it will be fixed (not fixed). It's unreliable feedback.
This is not the right way to treat people. Many of us have played for 20 years and we are loyal to you, both with our time and our finances.
Alternatively, why not just rollback the version number, remove the latest update OR add a feature that will allow us to choose what version number we wish to play, just like most games on Steam allow you to. Then when you get a new update full of bugs you can just rollback and wait patiently because at least you still have a game to play. It might have other bugs from before the update, but it would load.
This isn't about being impatient, or not understanding that coding is tough and sourcing/squashing bugs can take time because we all know this. It's about the fact that we are all checking back here constantly to find no news when you could just post something public or keep us updated once a day on your progress. I'd guess only a small percentage of people looking at this post are actually contributing messages or clicking 'me too', most won't even have set up an account or want to write on a public forum. So you have potentially thousands of people just here floating around feeling cross that you can't even acknowledge us. It's unprofessional. Rant over!
