The Sims 4 error code 134:b378c837

[CuteAndYarny]

Product: The Sims 4
Platform: PC
Which language are you playing the game in? Polish
How often does the bug occur? Every time
What is your current game version number? 1.63.136.1010
What expansions, game packs, and stuff packs do you have installed? Outdoor Retreat, Get to Work, Perfect Patio, Spa Day, Cool Kitchen, Get Together, Movie Hangout, City Living, Vintage Glamour, Vampires, Bowling Night, Parenthood, Jungle Adventure, Seasons, Get Famous, Strangerville, Island Living, Realm of Magic, Discover University, Tiny Living Stuff, Eco Lifestyle
Steps: How can we find the bug ourselves? It occurred after I installed the latest patch yesterday
What happens when the bug occurs? I'm not able to enter the household with my family in. I'm basically not able to play any family on this save. Game opens but I can't play with any family because the error occurs. I also checked my other saves and I have the same problem with them. What is also interesting - when I start a new game with new save, everything works fine.
What do you expect to see? I want my old save to be fine
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used
Did this issue appear after a specific patch or change you made to your system? Yes, the latest hotfix (yesterday)

I'm sending to @crinrict my save as I was asked to. 

I also attached here a screenshot of the error.

Have no idea what to do with it. Everything worked fine since yesterday and the hotfix.

[littlebluebutton]

We have the same problem as the person above, every time we try to load a family we get this error- 134:b378c837:4240d837

[ali23_stroud]

I purchased and downloaded Seasons today (first and only expansion pack) and getting the same error code for my saved family - 134:b378c837:4240d837

Game is up to date with yesterday's patch but still not working and have tried the various suggestions in this thread to no avail!

[crinrict]

@littlebluebutton@ali23_stroud @CuteAndYarny 

Merged a few threads

Would anyone that has this please send me their saves. See my signature for instructions

[ali23_stroud]

Thanks Crinrict - have DMed you my save showing this error.

[fredibidou]

Same error, but I have a Mac!!

[crinrict]

@fredibidou Same number in the second block ? If so, I'm currently collecting saves for EA QA, so if you can send me yours to forward.

[mabherself]

I'm having this exact same issue right now after updating. 

[fredibidou]

@crinrict Sent you a MP. Let me know if you can reproduce the error.

[rajaafrhnah]

I have the same problem. It happened after i installed the City Living expansion pack. i could play for awhile after the install but once i wanted to travel somewhere else the error code popped out and cant play anything ever since