Hi. I built several stairs (L shaped) with no extra open space but Sims can't use any of them on Xbox with 1.42 update. 😭
June - last edited June
I am having this issue, too. The easiest workaround I have found is to use the free-placement fence tool (not the wall replacer version) and remove any fence that is at the top of the staircase (specifically where the stairs connect to the upper level.) The rest of the level can still have fence/railings, just not at the top of the stairs. For many builds, it will look like no fence/railing is present, but that's because the stairs often make it invisible where they connect, while still having a "phantom" railing there, acting as a barrier.
The only downside to this is that it causes the game to see it as "open to the outside", so it won't have proper lighting and your exterior and roof trims will clip through the walls...
(Don't have time to read through 25 pages of replies, so just adding my own experience and solution, even if there are others who have said the same thing or given other solutions.)
@hdwz86neeke7 Same, except I'm on Xbox One though I also had this issue when I used to play on PS4.
I recently tried building a stairway similar to the images the original poster uploaded, and yeah my sim couldn't go up. Ended up deleting the entire thing and starting over, just so my stupid sim could figure out that they could climb stairs. It was beyond frustrating, and got to a point where I was yelling at my screen. Spent all that time trying to make something look nice, just to have the game give me the middle finger. I remember having this issue in the past, though figured it would be fixed by now. Guess it's my own fault for assuming that something would actually be fixed.
Another problem I've noticed when trying to do stairs like this, maybe someone has mentioned it already, but it seems that if the room with the stairs forms any part of the outer walls of a building then the roof and/or roof trim can clip into the room as well.
So glad this made the Laundry List, I haven't touched the game in months due to this issue since I can't be bothered building or fixing all my lots but excited to get back into the game once this gets fixed.
We have fixed an issue where Sims could not use stairs when Simmers deleted the floor of a fence block that was built around the stairs in the upper landing. It sounds like a mouthful, doesn’t it?
Fixed in Patch 1.76.81/ 1.4.
If you're still experiencing this issue, please create a new thread.
If you still have issues, please make sure to post pictures of your setup (or name the house if it's a premade) in a new thread.
It's also helpful if you upload the house to the gallery.
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