Can’t click second floor and can’t go upstairs at all

by heathernaeder
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Original Post

Accepted Solution

[FIXED] Objects show up in the sky and on map

[ Edited ]
★★★★ Apprentice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.65.77.1020
What expansions, game packs, and stuff packs do you have installed? I own all of them.
Steps: How can we find the bug ourselves? Placing a lot on a penthouse saved from a penthouse will caused misplaced objects. Not sure if its due to the high amount of objects saved but this doesn't occur for lots that are on solid ground.
What happens when the bug occurs? Whenever I place a large penthouse on the Britechester campus dorms, chandeliers outside pillars and some roof objects get misplaced or deleted. See images attached.
What do you expect to see? The objects in the places they are meant to be and have nothing misplaced or deleted. A direct copy of what was saved.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

So I made a very ornate 4-story dormitory lot on the University of Britechester towers, the one meant to be like penthouses, in one saved game. After saving them to the gallery after I double checked everything was in its place, I move to a new saved game and try to bring those dorms over into the same Britechester towers. However, when I place them in Build/Buy through the gallery, pillars and chandeliers will be placed high above the lot from where they are supposed to be and in certain instances, roof objects are deleted (Although I figured out if I make sure I'm on the stop story before I bring the new dorms in, the roof objects will appear. I've tried bulldozing the lot first, not bulldozing and replacing the current building, and turning bb.moveobjects cheat on and off (In most instances I make sure its turned on, otherwise objects I've placed using the cheat will be deleted when I bring it in from the gallery.)

I plan to make a video of my builds, but if I want to show off my builds in hopes of people downloading them, I don't want them to download them with objects misplaced much higher than they're supposed to be.

 

EDIT - I made TWO very ornate 4-story dormitories both on the opposing towers on the Britechester campus. Both do the exact same thing even though the way the lots look are strikingly different in terms of structure.

 

(CM: Merged multiple posts together)

Edit By Crinrict: Added Tag to Title, Adjusted Title

Message 7 of 155 (24,143 Views)

Accepted Solution

Re: [LAUNDRY LIST] Objects show up in the sky and on map

Hero


  • Cleared situations where Build Mode objects and houses placed with ‘moveobjects on’ would appear in the sky.

Fixed in Patch 1.110.265/2.01
Please create a new thread if you're still experiencing this issues

 

@T0RN_x That sounds like the stuck items off lot issue. Can't currently find the thread for it but it's best to post there.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 155 of 155 (3,049 Views)

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Can’t click second floor and can’t go upstairs at all

★★★ Novice

I have a problem in one specific home where I can not click the upper level of a home and select “go here” and i can’t go up the stairs at all only on the second floor. I click on objects to make the sim engage with that activity but the icon in theirs to do bar will just x itself out. I have mods but i completely deleted them all and tried again so that was not the issue and i also tried to  repair the game in origin and that also did not work. Any suggestions please because this problem is really making me unmotivated to play. Thank you!

Message 1 of 155 (24,242 Views)

Re: Can’t click second floor and can’t go upstairs at all

★★★ Novice
@heathernaeder I also made sure there was nothing blocking both sets of stairs.
Message 2 of 155 (24,242 Views)

Re: Can’t click second floor and can’t go upstairs at all

@heathernaeder

Could you upload the house to the gallery? I'd like to download and test it. There was a similar report a few weeks ago for a specific lot.

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Message 3 of 155 (24,206 Views)

Re: Can’t click second floor and can’t go upstairs at all

★★★ Novice

I uploaded it! It’s the torendi tower penthouse in the city living world. I named it Heathers tower penthouse! Thank you so much for your help. Let me know how it goes. It took me days to decorate that’s why i’m so heartbroken over this  Frown

Message 4 of 155 (24,168 Views)

Re: Can’t click second floor and can’t go upstairs at all

[ Edited ]

@heathernaeder 

 

There appears to be a giant baby above your lot:

 

07-18-20_11:21:17 AM.png

 

Screenshot 2020-07-18 at 11.23.58.png

 

The only way I can find to get rid of it is to bulldoze the lot Frown

 

Edit - I reloaded the lot because I figured there must have been something specific causing the issue. Bulldozing the nursery gets rid of the baby but doesn't solve the routing issue:

 

Screenshot 2020-07-18 at 12.03.39.png

 

However, bulldozing the master bedroom gets rid of the baby and solves the routing issue Standard smile

 

Screenshot 2020-07-18 at 12.21.30.png

 

There may be an object(s) causing the issue in the bedroom. You would need to systematically remove each object to test.


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Message 5 of 155 (24,122 Views)

Re: Can’t click second floor and can’t go upstairs at all

★★★ Novice
@Bluebellflora LMAOAOAOAO the baby omg i forgot i put it there as a joke hahahahaha. I already removed the baby before i saved the lot though so i knew that wasn’t the problem haha! I’ll def check out the master bedroom i really appreciate the help thank you so much!!!
Message 6 of 155 (24,063 Views)

Re: Misplaced Objects when Bringing in Penthouse Dorm at Britechester

@Sindel910

I've seen something similar with a penthouse in San Myshuno from another user. What does the lot look like in map view? Can you see the objects above it?

Have you used any Mods in the build?

Could you upload it to the gallery so I can test in my game?

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Message 8 of 155 (24,050 Views)

Re: Misplaced Objects when Bringing in Penthouse Dorm at Britechester

★★★★ Apprentice

In map view, I can see the objects floating above, yes. And no, I've used no CC in the build and have no mods at all.

Okay, I uploaded one to the gallery on my page, Origin ID: Sindel910

It's titled "Test".

 

Do let me know if it does the same thing in your game when you bring the lot in from the gallery on to the Drake Hall Tower.

Message 9 of 155 (24,033 Views)

Re: Misplaced Objects when Bringing in Penthouse Dorm at Britechester

@Sindel910 

 

Thanks Standard smile

 

I placed it with MOO off and it looked great. No floating lights or columns and no lights or columns above the lot in map view either. I bulldozed it and placed it again with MOO enabled and the lights and columns are now floating and I can see them in map view.

 

MOO disabled:

 

Screenshot 2020-08-30 at 14.12.17.png

 

MOO enabled:

 

Screenshot 2020-08-30 at 14.14.19.png

 

It seems it only occurs with MOO enabled. Did this happen after you saved the lot, quit, and then went back to it? When I placed without MOO there was no mailbox on the lot, I guess you placed with MOO? 


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