[FIXED] [OR] [JA] Game crashes when travelling to vacation world with friends

by DaveZhu
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Original Post

Re: Sims 4 crashing after September 2020 update

[ Edited ]
★★★★ Apprentice

I played no mods or cc. I never even got to see the world, as soon as i click on selvadorada the game crashes so i cant see any lots in the world

 

I also tried repairing my game in origin and it did not help

 

 i do have a crash txt. in my game file. I wasn't travelling with a family , i was in manage worlds mode 

 

(CM: Multiple posts merged to limit bumps/spam. Check out this post for tips on how to edit.)

Message 31 of 112 (1,412 Views)

Re: Sims 4 crashing after September 2020 update

Hero
@Summerxena Could you upload the lastcrash ? Either create a rar file and upload or c/p the content in spoiler tags

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 32 of 112 (1,399 Views)

Re: Sims 4 crashing after September 2020 update

★★★★ Apprentice

I dont know how to make a .rar file or what c/p content in spoiler tags means

Message 33 of 112 (1,373 Views)

Re: Sims 4 crashing after September 2020 update

Hero
@Summerxena Open the file with a text editor, copy the content, then paste it to a post.

It's also good if you add spoiler tags so that the post doesn't too long but if you don't know how to do this, you can just post .D

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 34 of 112 (1,367 Views)

Re: Sims 4 crashing after September 2020 update

[ Edited ]
★★★★ Apprentice

Here is the last exception text:

 

Spoiler
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>52f3f6e7fba1f0df5f56adb9</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-07 22:05:22</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xe4c037</categoryid><stack> 0xe4c037 0x19a78a5 0x19aa553 0x48d34e 0x326a65 0x325abb 0x2d3a2c 0x2bbc63 0x32659b 0x3fecd8 0x3b06fa 0x2c95a8 0x2ede1b 0x4e9016 0x19aee59 0x19fb9dd 0xfab795 0xe08d68 0x36a5 0x23e2 0x23c1 0xa2e0f 0x90c54 0x908df</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 233.23<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xd9016c91<br />Origin Version: 10,5,82,43225<br />Modded: True<br />SystemInfo: Mac OS X Version 10.12.6 (Build 16G29) GPU: Intel Iris Graphics 540 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x101e53000,'The Sims 4' 0x7fff79ace000,'Foundation' 0x7fff78056000,'CoreFoundation' 0x7fff78056000,'CoreFoundation'(/baseaddr)</contextdata></report>

 Edit By Crinrict: Added Spoiler Tags

Message 35 of 112 (1,340 Views)

Re: Sims 4 crashing after September 2020 update

[ Edited ]
★★★★ Apprentice

and here is another one i have, i got two: 

 

Spoiler
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>14d758946e61695d5f56b124</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-07 22:20:25</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xe4c037</categoryid><stack> 0xe4c037 0x19a78a5 0x19aa553 0x48d34e 0x326a65 0x325abb 0x2d3a2c 0x2bbc63 0x32659b 0x3fecd8 0x3b06fa 0x2c95a8 0x2ede1b 0x4e9016 0x19aee59 0x19fb9dd 0xfab795 0xe08d68 0x36a5 0x23e2 0x23c1 0xa2e0f 0x90c54 0x908df</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 261.43<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xd9016c91<br />Origin Version: 10,5,82,43225<br />Modded: True<br />SystemInfo: Mac OS X Version 10.12.6 (Build 16G29) GPU: Intel Iris Graphics 540 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x10fa71000,'The Sims 4' 0x7fff79ace000,'Foundation' 0x7fff78056000,'CoreFoundation' 0x7fff78056000,'CoreFoundation'(/baseaddr)</contextdata></report>

Edit By Crinrict: Added Spoiler Tags

Message 36 of 112 (1,339 Views)

Re: [CURRENT ISSUE] Granite Falls Crashing Game Suddenly

★★ Novice
@puzzlezaddict I tried this and still havent had any luck either, the game crashes everyt ime I try to "explore woods" in granite falls.
Message 37 of 112 (791 Views)

Re: Crash after Sept. 3rd update- traveling

★★★ Apprentice

This is happening to me too. I play on Xbox One & when on holiday, whenever I try to travel my game will automatically close down and revert me back to the Xbox One home screen. 

Message 38 of 112 (805 Views)

Re: [CURRENT ISSUE] Granite Falls Crashing Game Suddenly

@rosemilkteaa  Do you have any sims on vacation with you that aren't part of the active household?  There's a current bug regarding traveling on vacation if the vacationing party includes non-played sims.

 

Other than that, do you use mods or custom content?  If so, please move your Mods folder to the desktop, delete localthumbcache.package, and test.  You don't have to save your progress; the point is to see whether the game still crashes.

 

If you have a lastcrash.txt file in Documents\Electronic Arts\The Sims 4 that corresponds to any of these crashes (check the timestamp), it would also be helpful to see it.  You can copy and paste it into a post here—please use the spoiler tag—or create a .rar file and attach it to a post.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 39 of 112 (796 Views)

Re: Sims 4 crashing after September 2020 update

Hero
@Summerxena Do you also have any lastcrash files ? Or just exceptions ?

Both of those say your game is still modded

Try deleting your localthumbcache file

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 40 of 112 (1,166 Views)