September 2020
September 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2020
@crinrict Yup, three of them. But when I attach them it is removed. I zipped it and it removed it. I changed the extension from .7z to .png and it removed it. So don't know how to attach it.
Here is one in the spoiler tag. Let me know if you need to see the other two.
lastCrash_63735289049
September 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2020
Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.31.106.2300
What expansions, game packs, and stuff packs do you have installed? Awesome Animal Hats, Cats & Dogs, Cool Kitchen Stuff, Dine Out, Get to Work, Island Living, Jungle Adventure, Life of the Party, Outdoor Retreat, Parenthood, Realm of Magic, Seasons, Spooky Stuff, Tiny Living, Toddler Stuff, Up All Night
Steps: How can we find the bug ourselves? Have the Sim household take a vacation to Granite Falls, select the campground, and while on the lot, attempt to either go the Manage Worlds screen or have the Sim attempt to travel from the phone.
What happens when the bug occurs? When trying to access Manage Worlds or travel away from the campsite, the game will begin to load and then crashes to the Xbox home screen.
What do you expect to see? The game not to crash when navigating away from the campsite.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
As a note, I have tried following the same steps from a separate save, and was not able to recreate the error. But without fail, it happens every single time in the save I'm currently vacationing with. I did some more testing, and it seems like the issue comes from when you're vacationing with Sims that aren't a part of your household, as when I go on vacation with just the household (two housemates), they can travel outside of the campsite, but when I invite their boyfriends (who are outside of the household), the game returns to crashing.
September 2020 - last edited September 2020
@Azasuki I merged your post with the travel crash thread.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2020 - last edited September 2020 by crinrict
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.66.139.1220
What expansions, game packs, and stuff packs do you have installed? All packs apart from Journey to Batuu, My First Pet Stuff and Nifty Nitting
Steps: How can we find the bug ourselves? When I press M to enter world view the game immediately crashes. My sims family are on holiday in granite falls so I'm not sure whether it's exclusive to that world/lot or the whole game.
What happens when the bug occurs? The game immediately crashes.
What do you expect to see? The game not crash and world view open
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The most recent patch that added the windows update
Edit By Crinrict: Fixed Duplicate Template
September 2020
Do you have a lastCrash.txt file in your doc folder ? If so could you copy/paste the content to a post or create a rar file (sorry, don't know how to do that on a mac but it's possible) and upload that.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2020 - last edited September 2020 by crinrict
Hi! These are all the crash reports from today. Thanks for the help
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>ed405f6b2daf7ddd5f5c9924</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-12 09:56:51</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xe4c037</categoryid><stack> 0xe4c037 0x19a78a5 0x19aa553 0x48d34e 0x326a65 0x325abb 0x2d3a2c 0x2bbc63 0x32659b 0x3fecd8 0x3b06fa 0x2c95a8 0x2ede1b 0x4e9016 0x19aee59 0x19fb9dd 0xfab795 0xe08d68 0x36a5 0x23e2 0x23c1 0xbf2ea 0x9e889 0x9e3ef</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 575.28<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,82,43225<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.5 (Build 19F96) GPU: Intel HD Graphics 615 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x7fff34932000,'Foundation' 0x7fff32278000,'CoreFoundation' 0x7fff32278000,'CoreFoundation'(/baseaddr)</contextdata></report>
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>f5ad1d808e30c8315f5c9b69</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-12 10:01:02</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xe4c037</categoryid><stack> 0xe4c037 0x19a78a5 0x19aa553 0x48d34e 0x326a65 0x325abb 0x2d3a2c 0x2bbc63 0x32659b 0x3fecd8 0x3b06fa 0x2c95a8 0x2ede1b 0x4e9016 0x19aee59 0x19fb9dd 0xfab795 0xe08d68 0x36a5 0x23e2 0x23c1 0xbf2ea 0x9e889 0x9e3ef</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 245.02<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,82,43225<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.5 (Build 19F96) GPU: Intel HD Graphics 615 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x7fff34932000,'Foundation' 0x7fff32278000,'CoreFoundation' 0x7fff32278000,'CoreFoundation'(/baseaddr)</contextdata></report>
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>8ec9784196dd17505f5ca83b</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-12 10:58:00</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xe4c037</categoryid><stack> 0xe4c037 0x19a78a5 0x19aa553 0x48d34e 0x326a65 0x325abb 0x2d3a2c 0x2bbc63 0x32659b 0x3fecd8 0x3b06fa 0x2c95a8 0x2ede1b 0x4e9016 0x19aee59 0x19fb9dd 0xfab795 0xe08d68 0x36a5 0x23e2 0x23c1 0xbf2ea 0x9e889 0x9e3ef</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 381.08<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,82,43225<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.5 (Build 19F96) GPU: Intel HD Graphics 615 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x7fff34932000,'Foundation' 0x7fff32278000,'CoreFoundation' 0x7fff32278000,'CoreFoundation'(/baseaddr)</contextdata></report>
Edit By Crinrict: Added Spoiler Tags
September 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads