September 2020 - last edited October 2020 by crinrict
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Simplified Chinese
How often does the bug occur? Every time (100%)
What is your current game version number? Mac: 1.66.139.1220 Console: Version 1.31
What expansions, game packs, and stuff packs do you have installed? All of them except "Knitting".
Steps: How can we find the bug ourselves? turn on the game, them select Selvadorada map(jungle adventure)
What happens when the bug occurs? Each time I open the map of Selvadorada, the game shuts down itself.
What do you expect to see? No more shutting down
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Simplified Chinese
How often does the bug occur? Every time (100%)
What is your current game version number? Mac: 1.66.139.1220 Console: Version 1.31
What expansions, game packs, and stuff packs do you have installed? All of them except "Knitting".
Steps: How can we find the bug ourselves? turn on the game, them select Selvadorada map(jungle adventure)
What happens when the bug occurs? Each time I open the map of Selvadorada, the game shuts down itself.
What do you expect to see? No more shutting down
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
Each time I open the map of Selvadorada, the game shuts down itself.
I tried both English language and Chinese language. Tried to fix it multiple times. Still doesn't work.
I have removed all my mods and CC, still doesn't work.
Edit By Crinrict: Removed Tag from Title, Added Tag to Title, Adjusted Title, Fixed duplicate template
Solved! Go to Solution.
October 2020 - last edited October 2020
Is anyone still seeing this issue after the patch ?
Going to mark this as fixed as the two saves I had for this now work as they should.
If anyone still has issues, let me know
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2020
After Sept. 3rd update, my sims game crashes every time my sim tries to travel while on vacation within Selvadorada.
The Sims™ 4 Jungle Adventure
September 2020
I'm having the same issue as well, even without my mod folder loaded in. Looks like my current household will have to cut their vacation short. I would love to hear if there's a fix and/or a patch for this.
September 2020
@nyashab13 and @DeceivedComet19 Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair. And please do test without your Mods folder.
September 2020
I can try sometime, but I literally did that last night due to the update corrupting the household I'd been playing with recently.
September 2020
I'm having the exact same issue as the op
September 2020 - last edited September 2020
Could you please post the following info
You can upload DxDiag and config.log directly to your post.
For any lastCrash files, either create a rar file and upload that or copy/paste the content of the file to a post inside spoiler tags (the icon next to the strike-through)
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2020
I have tested my other households and they can map travel anywhere without the game crashing. It is only the household in Selvadorada which crash when travelling. Thanks for your help.
September 2020 - last edited September 2020
@Chumpelet You have a household living in Selvadorada ? Did you use a mod to make them live there ? Or do you mean when you travel there with your household and then travel within the world ?
If you traveled there, was your family on vacation before or after the patch ?
Your graphics drivers are a bit dated and you have an error with the following dll: NvCamera64.dll_unloaded which seems to be a Nvidia Camera ? You might want to reinstall the drivers for that.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2020
No I don't have a family living in Selvadorada or have a mod to make households live there. Before update, the said household were on vacation there, but after update they cannot map travel within Selvadorada, when they do, game crashes.
I will update graphics and fix the Nvidia camera though.
Many thanks for advice and help.