Betreff: [OPEN] [Mac] Sims cast weird shadows

[curlygiuls]

Experiencing this weird shadow too!! My laptop specs are:

Model: MacBook Pro (13", 2019)
Operating System: OS Mojave 10.14.6
CPU: 2.4GHz Intel Core i5
Memory: 8 GB 2133 MHz LPDDR3
Graphics card: Intel Iris Plus Graphics 655 1536 MB

[bobnpancakes]

Dear Sims Team!

With all my patience, understanding and respect...are you even planning to fix it? 

I get it: busy schedule, a ton of new packs coming our way, everything is very exciting. However, I feel like with all the new cool things you often forget or simply do not care about the issues your players are experiencing...

You know why I feel neglected?

Because we're having this issue for ten months.

Ten. Months. 

It would be really great if you could fix it at least prior to one-year anniversary. 

I dare to say all Mac-users will truly appreciate some care and support from your side.

Cheers,

Lisa

[Fraser165]

@bobnpancakes Was about to say this myself! It's beyond it by now, there's been half a dozen patches since it started.

[bobnpancakes]

@Fraser165 it's just a shame, really. As a Mac user, I feel like we're being neglected quite often. It's sad but I get it: we are not their key audience, just an addition. However, some things are just driving me angry and not willing to pay them a penny until we get attention to our issues.

[delelise]

Happens in my game without mods in- thought it might be graphics related but no matter how much I toy with my graphics it doesn't seem to go away.

[puderosasims]

This seems to have been fixed in the January Patch. 🙂

[heyysydd]

Every time my sim walks it’s a black line in between their feet.. I thought it was to shoes but when I changed them still did it... I think it’s the screen graphics but I don’t know how to play with those... help pleaseee

[crinrict]

@heyysydd Are you playing on Mac or PC ?

[heyysydd]

MacBook Air 

[puzzlezaddict]

@heyysydd  I've merged your post with the master thread on this issue.  There are a few steps you can try here:

https://answers.ea.com/t5/Bug-Reports/OPEN-Mac-Sims-cast-weird-shadows/m-p/7178961#M105358