September 2014
Two people in this topic suggest that Save and Exit is a problem: http://forums.thesims.com/en_US/discussion/782027/the-saving
September 2014
I don't know if this qualifies here but since no one responded to my post last night I will post it here. I know some people are missing saves but after days of playing and returning to a lot has anyone had several lots just vanish and reset? I've started a tech ticket with EA as this kind of bug is a deal breaker for me.
Original post below:
So, the original two families I was playing are simply gone. They were in the Daisy Hovel neighborhood in Willow Creek. They are still in my gallery as unplayed, but I had hours of play time and upgrades to their houses, children, and so one...all gone. There wasn't an error or any kind of warning, I just loaded up the map to pick a house to play and realized their entire section of the neighborhood has reset. I am not sure if there is any way to recover the progress...
I have one other family left that I was actively playing and a new family I downloaded from the community, both the household and the lot. I am not sure if downloading from the community triggered the problem or not.
I've looked through the bug list but did not see this issue and am not sure if I missed it or if anyone else has had this happen? I don't have any mods or hacks, I have the deluxe DL version of the game from Origin.
Ugh, this is such a let down. I am not sure if I want to continue playing if I will lose all my progress without warning. D:
September 2014
Seems this is a rather serious and wide spread issue.
Please everyone provide as much info as possible.
September 2014
Try save as under a new name for now and backup your stuff regularly.
Seems to help a few people.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2014 - last edited September 2014
I'm having the same problem constantly. I'll start a new game everytime (happened about 5 times now), save my games regularly, start up the Sims 4 and there will be zero games to load. Very frustrating as I have to keep starting new games.
Might be a connection between quitting and saving when I quit versus quitting and not saving. Not using any mods or custom content.
September 2014
How many files do you have in the folder docuements\electronicarts\thesims4\saves (not subfolder, not sure what they are there for) ?
- Two files, not counting the '.verx' ones
Are all the save games faulty ?
- All show up in the load game option
Are you using save/save as or mostly autosave ?
- I use Save
Anything else you want to share
- The thing is, there are no save files from yesterday at all (september 7th) even though I DID click the save button before quitting (I never save & quit). The only explanation I can think of is that I quit the game before it saved properly. You guys should REALLY add a Save Complete message, ASAP!!
Another info: I only created one family until now (one save only), never used the autosave feature, I actually don't even know HOW it autosaves. Yesterday I moved them to a larger lot where I built a two store house for family expansion. uxu I lost it all... ALL the hours I spent yesterday are GONE. Gosh I'm so cross.
September 2014 - last edited September 2014
My saved game from yesterday is missing. I started up what I thought was it today and quickly realized I am missing about 6 or more hours of game play. The file has now been overwritten by the game I started up even though I didn't save. It had yesterday's date on it and the approximate time I saved. I also had an Auto Save from the same game with an earlier time stamp which seemed to be the previous save. It seems like they were the same game with different time stamps. I wish I had payed more attention. I will be watching like a hawk now!
I just checked my other game and it also disappeared and only has the very beginning where I added the family to the lot. After I started that one and went back in I only had one save from the other game instead of two. So I started each game again and made several Save As games. This seems to be helping. I exited without saving and started up again and they are still there.
September 2014
Thanks for all the reports.
Any info is useful so please keep them coming.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2014 - last edited September 2014
Have the same issue with losing game progress because of new saves missing. This is really frustrating.
September 2014
Didn't experience any problems with saving or loading saved games, BUT all save games were erased after the game patched itself.