[FIXED] Items no longer owned after moving

by e2b14a12d5d054d6
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Original Post

Re: Sims no longer own their furniture after moving household

[ Edited ]
★ Apprentice

Well I was kind of hoping for an email address to share to and a link to a forum to post on for myself and others to know in the future. I did write Robo a PM and I hope he will edit that post with the instructions so that others aren't confused like I am. He can at least put "this forum" and PM me the link to OneDrive instead of share through OneDrive.

 

Message 50 of 69 (1,557 Views)
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Re: Sims no longer own their furniture after moving household

EA Sims Team

@EmpathyHeals

 

Sorry for the confusion.  I've updated the instructions to hopefully make them a bit clearer.

 

We'll take a look at the issue.  Thank you for the files and video!


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Message 51 of 69 (1,725 Views)

Re: Sims no longer own their furniture after moving household

Community Manager (retired)

Is anyone still having this issue? I was able to reproduce an issue with item ownership on November's patch, but can't reproduce any longer on the most recent patch. Thanks!


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Message 52 of 69 (1,672 Views)
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Re: Sims no longer own their furniture after moving household

★★ Expert
hi @SimGuruNick, i've tested the frog, food/drink, voodoo doll, bookcase, computer, guitar and bed, and i'm glad to report that they work as intended. =)

right now i can't think of other items that had ownership issues after moving house. but i'm willing to test those, should you or anybody else remember any more of them. thank you!
Message 53 of 69 (1,658 Views)

Re: Sims no longer own their furniture after moving household

[ Edited ]
★★★★★ Novice

@SimGuruNick I am having an issue with the My SIms Trophy, the fossils, and elements in the element racks. I put them in the family inventory to move and after retrieving them, they are no longer owned by anyone in the household.

I am fully patched and have the Laundry Day pack. I am modded, so I exited the game, removed the mod folder, cleaned caches and reloaded. I was still unable to interact with the collectibles except to enable emotional aura and study the item.

Message 54 of 69 (1,630 Views)
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Re: Sims no longer own their furniture after moving household

Community Manager (retired)

Thanks much @xoxjennxox, we'll check it out! Standard smile


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Message 55 of 69 (1,587 Views)
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Re: Sims no longer own their furniture after moving household

Community Manager (retired)

Hey @xoxjennxox could you possibly send me a save file, where you've experienced this issue, to assist our QA team with reproducing the issue? Thanks for the help! Instructions for sending me a save file are here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...


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Message 56 of 69 (1,546 Views)
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Re: Sims no longer own their furniture after moving household

[ Edited ]
★★★★★ Novice

@SimGuruNick

 

Well, I did have a save file specifically in case you needed it, but it apparently got overwritten.  I thought I had saved it outside of the game files, but I could not find it anywhere.  I just spent two hours going back through the .ver with no luck finding one from that time period in game.   I always do a Save As, but I still somehow overwrite other saves.  So, I had to start making copies for another folder, and I still did not find that save.

 

If I do come across it or the issue again, I will definitely send you the save file.  

 

 

Message 57 of 69 (1,538 Views)
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Re: Sims no longer own their furniture after moving household

Hero
Would be great if you could also open a new thread for this. This one doesn't use the bug template and is a bit old.

Thanks

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 58 of 69 (1,499 Views)
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Re: Sims no longer own their furniture after moving household

★★★ Newbie
Hi, is there a new thread for this issue? I have JUST started playing again after months of hiatus. Purchased Cats & Dogs and Laundry Day. Game is up to date, everything is perfect except this bug. I do not have mods. Thanks!
Message 59 of 69 (1,474 Views)
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