December 2017 - last edited December 2017
Well I was kind of hoping for an email address to share to and a link to a forum to post on for myself and others to know in the future. I did write Robo a PM and I hope he will edit that post with the instructions so that others aren't confused like I am. He can at least put "this forum" and PM me the link to OneDrive instead of share through OneDrive.
December 2017
Sorry for the confusion. I've updated the instructions to hopefully make them a bit clearer.
We'll take a look at the issue. Thank you for the files and video!
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January 2018
Is anyone still having this issue? I was able to reproduce an issue with item ownership on November's patch, but can't reproduce any longer on the most recent patch. Thanks!
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January 2018
January 2018 - last edited January 2018
@SimGuruNick I am having an issue with the My SIms Trophy, the fossils, and elements in the element racks. I put them in the family inventory to move and after retrieving them, they are no longer owned by anyone in the household.
I am fully patched and have the Laundry Day pack. I am modded, so I exited the game, removed the mod folder, cleaned caches and reloaded. I was still unable to interact with the collectibles except to enable emotional aura and study the item.
January 2018
Thanks much @xoxjennxox, we'll check it out!
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January 2018
Hey @xoxjennxox could you possibly send me a save file, where you've experienced this issue, to assist our QA team with reproducing the issue? Thanks for the help! Instructions for sending me a save file are here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...
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January 2018 - last edited January 2018
Well, I did have a save file specifically in case you needed it, but it apparently got overwritten. I thought I had saved it outside of the game files, but I could not find it anywhere. I just spent two hours going back through the .ver with no luck finding one from that time period in game. I always do a Save As, but I still somehow overwrite other saves. So, I had to start making copies for another folder, and I still did not find that save.
If I do come across it or the issue again, I will definitely send you the save file.
February 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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