[FIXED] [GTW] Photographs are black [ Edited ]

[indiechan]

Photos that I have taken with the photo studio (especially those with filters) appear black after I have shut down my game and rebooted it. Also, the option to add filters to your photos after they have already been taken turns my photos black too. It's as if the photo itself has been lost. Photos taken with the camera are fine, as long they don't have any filters. I have disabled my mods, and even taken out my mods folder, but nothing has worked. 

It is a huge pain! 

[crinrict · Accepted solution]

It's a known issue on Macs atm

You need to turn ôf Retina Display in your options and then it should be back to normal

EDIT: I'm going to lock this thread as it seems it's fixed for PC.

If you have the issue for mac, please post here: http://answers.ea.com/t5/The-Sims-Mac/WORKAROUND-MAC-Black-photos/td-p/5660969/jump-to/first-unread-...

If you have it on PC, please create a new thread.

[indiechan]

I thought it might be because the pictures came from a photo studio on a retail lot, but that is not the case. Also, it definitely is only happening to pictures with filters. 

[crinrict]

What's your graphic card ? Are you playing in laptop mode ?

[indiechan]

Shoot, I knew I was forgetting something. I am playing in laptop mode, as my laptop only has integrated graphics. I will see if it is laptop mode that is causing the issue. 

UPDATE: Laptop mode doesn't seem to be the issue. The problem still persists. 

[crinrict]

Added

Could you add your basic computer specs to your post

[Geniija]

All the photos I took and put filters on all of sudden turned black on me.

AMD A10-5800

I have no mods or cc. I repaired game and still didn't change the pictures.

[magicme4492]

My pictures are turning black too. TONS of them. More and more as I open my game. Makes me scared to play! I miss my pictures of the teens as babies and all the stuff in between! I tried selecting the affected frames from my walls and placing them back on the spot they were in, as I've seen suggested before, but this did not work for me. And I THINK but I'm not certain that sometimes a certain one or two pics will be restored to their former glory after restarting the game or my laptop, but, say, ten more have gone to the dark side. Sometimes I pick pics up from a sims inventory and they turn black when I place them on the wall. Sometimes vice versa. Causing me huge problems Any ideas? (PS no mods or cc, tried all sorts of things like turning off and on move objects, and I have taken many, MANY photos. Maybe that's why they're turning black, can't handle so many? Idk!!)(PPS I've tried creating copies of the photos to see if their copy would be colorful. Didn't work.)(PPPS :D Now I've been noticing that when I drag a colorful photo from a sim's inventory, it changes to black the moment my mouse leaves the inventory panel thingy. Put it back and it appears totally normal. Also having troubles with photos turning black when changing filters after the photo was taken. Grrrr)

[crinrict]

Need to know everyone's graphics card and if you're on PC or Mac.

Please edit your original post to add that info

@indiechan @Geniija @magicme4492 

[catloverplayer]

My card is a GT 120 Nvidea with settings on Ultra.

This is happening to me to. Also stores uploaded to the exchange are having the same issue of the pictures going black. I'm not using any cc or mods and am patched to the latest patch. I think this is more of a bug then anything.

Using Pc Desktop

Windows Vista

[tastytourist]

According to this thread at mts, this can be caused by having set the uiscale option in Options.ini to something other than 100. See also this followup thread: for that same user, the photos worked after setting that option back to normal.

E: Forgot to say; this was without any CC they said.