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[FIXED] Fountain trim surrounding cutout is darker

by stv_strm
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Original Post

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Accepted Solution

[FIXED] Fountain trim surrounding cutout is darker

[ Edited ]
★ Guide

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.50.67.1020
What expansions, game packs, and stuff packs do you have installed? I have everything available installed
Steps: How can we find the bug ourselves? Build a fountain with a center cutout. Apply any fountain trim. The trim surrounding the cutout will be a darker/different color.
What happens when the bug occurs? ...it looks horrible.
What do you expect to see? Matching fountain trim in the center cutout.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

One of each style of fountain trims are on the top row of fountains. The center cutout is darkened in any lighting conditions but are darkest in the morning (and look the same from all camera angles). Bottom row of fountains are all using pool trim and all look correct. Tested with a GTX 1070ti and an Intel HD graphics 3000, same results. Tested with and without MODS- same result. Same result on a new save file, vanilla game.

 

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Message 1 of 17 (922 Views)

Accepted Solution
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Re: Fountain trim lighting bug

EA Sims Team

Hello.

 

We recently released a PC/Mac patch (version 1.59.73) that may have fixed this issue. If this issue is still occurring for you on PC/Mac after updating your game, let us know.

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Message 13 of 17 (251 Views)

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Re: Fountain trim lighting bug

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03-26-19_7-22-03 PM.png

seeing this too 

Message 2 of 17 (897 Views)
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Re: Fountain trim lighting bug

Hero
Tagging @BryonyRae for this one.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 3 of 17 (754 Views)
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Re: Fountain trim lighting bug

Hero (Retired)

I see this in my game as well - will add to our list.

Message 4 of 17 (743 Views)
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Re: Fountain trim lighting bug

[ Edited ]
★ Guide

@BryonyRae @crinrict Thank you!

Message 5 of 17 (727 Views)
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Re: Fountain trim lighting bug

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@crinrict  I saw your post on Twitter. I checked today and this bug is still present.07-29-19_4-24-59 PM.png

Message 6 of 17 (477 Views)
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Re: Fountain trim lighting bug

Hero
@stv_strm THanks for checking.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 7 of 17 (459 Views)
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Re: Fountain trim lighting bug

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Bug not fixed with Update: 08/08/2019 - PC 1.54.120.1020 / Mac 1.54.120.1020

Message 8 of 17 (420 Views)
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Re: Fountain trim lighting bug

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Not fixed with UPDATE: 9/5/2019 - PC 1.55.105.1020 / Mac 1.55.105.1220

Message 9 of 17 (325 Views)
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Re: Fountain trim lighting bug

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UPDATE: 10/3/2019 - PC 1.56.52.1020  / Mac 1.56.52.1220 no change.

 

@SimQARoboThis isn't a major issue but I am curious to know if this issue is on the team's radar of issues to be fixed. I reported this in March, it's October now and I am still able to reproduce the issue. If it's not going to be fixed then I will discontinue updating this thread.  Please let me know, thanks!10-09-19_9-49-39 AM.png

Message 10 of 17 (272 Views)