erro 102:a0adad34:b237a894

[crinrict]

@GLizzie2020 To be sure, you have the exact same error code number ?

[GLizzie2020]

Originally that was the error code I was getting but now it is saying error code 403:8e5010b7:5b944a44.

[crinrict]

@GLizzie2020 the 403 has a thread here: https://answers.ea.com/t5/Bug-Reports/OPEN-Save-Error-403-8e5010b7/m-p/13288206#M263068

[EmillyOF]

I sent my save by message

[crinrict]

@EmillyOF 

Checked your save. Same issue as the others. 

Do you know anything about them ? Are tose Sims you created ? In born Sims ? Did you move that household around at some point ?

Unfortunately, the household is not deletable so atm until this gets fixed, you can only try if you have a backup that loads.

[EmillyOF]

This family is in one of my rental houses, it wasn't created by me, it came with the save I downloaded. I'll check the game Thanks! 

[crinrict]

@EmillyOF I wonder if this issue happens when a rental family moves out on their own.

Do you have more rental units then in Tomarang ?

[EmillyOF]

I managed to solve it!!!! I took the family that was bugging the game and transferred all the members to another family. I had to try a few times until I was able to actually transfer it, but when it transferred I deleted the family and the game started working again!!! try this in your game to see if it works

[crinrict]

@EmillyOF Thanks. Will try this on the three saves I have :D

I tried to delete, move somewhere but always got stuck.

EDIT: It seems a bit hit and miss. 

Tested first save: 

Household with 4 sims. Split them into two and two. Both households now showed as currently not in world and world loaded fine

Tested second save

Household with 2 Sims. Tried a split as well. Worked for one household, the other was still not in world. Tried again. This time it just worked.

Tested third save

Household with 1 Sims. Very tricky. Still trying to figure this one out cause it always gets stuck if I move the entire household. When I move another sim from another household over, the one that was bad got moved into the household and the new one I moved is now in a new bugged household

Testing further.

Sometimes it get stuck, especially when you try move the entire household.

EDIT EDIT: The only thing I seem to be able to do reliably is crash the game :D

[EpicMikadootje]

My game just got an update but I'm still getting the error sadly