June 2020
I'm having this exact same problem, and I have a Report ID from EA, but I can't find anywhere to look for a follow up? I also can't play PERIOD, with any family I try. Can anyone help? Is there any update, or solution yet?
June 2020 - last edited June 2020
@MinakoKaori In short: upload Savegame to OneDrive or GoogleDrive, get the share link from there and send the link via PM to QA Team. There are more instructions about the process to read through
June 2020 - last edited June 2020
I have this problem too, on a new save that I started after installing the last patch (June 10th). It occurred after I edited all the townies' random weather outfits and imported some styled townies from older files.
It is kind of sad that when you start a new game the townies weather outfits all look so weird that you need to 'prepare' the game first by editing out all that randomness. I just spent hours in the game without actually having played it, finally finished all the townies, only to find out my save file broke along the way, so it was all for nothing. While you really shouldn't have to fix these weird outfits in the first place. If only there was a batch of predesigned outfits they could be generated from... It is a little off-topic, but this randomized outfit thing is frustrating in the first place, and this bug just tripled that.
June 2020 - last edited June 2020
I fixed my own save file! I removed all the townies that did not originate from this save file, and now I can play my household again.
So the townies I added through the gallery that were originally created before the Eco Lifestyle patch were causing the glitch.
June 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020
This is happening to me as well, apparently. I sent off a save file - I'm getting the 134 error when I try to open a family, but apparently if you disable DU (I don't know how to do that) you get the 102 error.
I also posted about this in a different thread, so maybe they'll eventually be combined if they're one issue? They might be separate issues, IDK.
June 2020 - last edited June 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.136.1010
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? Just try loading an old save and it will pop up with an error code
What happens when the bug occurs? An Error Code with a number shows up on the screen and in the background, you see where you can select a world
What do you expect to see? After trying to load an old save you will see an error code and says to relaunch the game please see attached photo for code #
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The patch that came along with Eco Living was when I could not access my old saves anymore however I can still make new ones saves and play them.
The attached photo includes the error code that keeps happening. Please help or share with someone that can it has been happening for over a week or so now!
June 2020
Probably a self made or downloaded Sim that's generating the problem, and a known problem aswell since the last patch. EA QA is gathering Savegames to locate and fix this.
Heres the related thread https://answers.ea.com/t5/Bug-Reports/NEEDS-SAVES-Error-102-122-324a2e8e-165e3fa7/m-p/9169836#M13318...
June 2020
Thanks, I think the problem was a saved world that I had when I deleted it the problem went away for now!
June 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.136.1010
What expansions, game packs, and stuff packs do you have installed? Get Famous, Seasons, Get to Work, City Living, University, Cats and Dogs, Get Together, Dine Out, Outdoor Retreat, Realm of Magic, Parenthood, Tiny Living, Bowling Night Stuff, Toddler Stuff, Vintage Glamour Stuff
Steps: How can we find the bug ourselves? Try and enter any lot from build mode in the bugged save.
What happens when the bug occurs? The game kicks you back to world map, gives error 122:324a2e8e:cc13ab8f and recommends to restart the game.
What do you expect to see? To get into the lot in build mode.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I installed Get Together.
I used my save after the Eco Lifestyle patch and it was fine. I then installed Get Together for the first time as well as installed a few cc mods at the same time. I used the cc for a bit but then noticed the bug so I uninstalled it, did not change anything. I deleted the save and put in an older one, did not change anything. I then went on a completely separate device that had the same save, packs and never any cc, got the same problem.
I uninstalled the entire game then reinstalled everything but Get Together. My game worked fine without bugs. I then installed Get Together and started getting the same error. I assume this has something to do with Get Together but what can I do?