June 2020 - last edited June 2020 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Italiano
How often does the bug occur? Every time (100%)
What is your current game version number? I don't know the number, The last patch June 3rd
What expansions, game packs, and stuff packs do you have installed? All except Moschino; bowling and Vintage stuff
Steps: How can we find the bug ourselves? Click on every house, is not possible to play.
What happens when the bug occurs? Click the house, Loading screen, then error code , (it goes back on the screen with the cities).
What do you expect to see? I expect to play with my family in the house. But I can't go in the house.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After installing the last patch June 3rd.
Hi,
today I downloaded the latest The Sims 4 patch , when I click on a house, the game won't load. It goes back on the main menu (where I can click on the cities).
This is the error code: 102:1c9cf40:6d0c017
If I restart the game nothing changes... still not working. I can't play with my sims.
If I click on an empty house the error code changes: 122:1c9cf40:ca7c0a30.
I have no mods or CC in my game.I play on the PC, windows 10.
This is happening in my only save from years of playing The Sims 4.
What can I do?
Sorry for my english
Edit By Crinrict: Adjusted Title
Solved! Go to Solution.
June 2020 - last edited June 2020
Fixed an issue in which Error code 122:1c9cf40 would appear and loaded the Manage World screen and prompted Simmers to restart the game.
Fixed in Patch 1.63.134
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020
June 2020 - last edited June 2020 by EA_Mai
@EA_Mai
Hi
this is my save file
[EA_Mai - link now removed, thanks!]
If I click on households with families(for example in Sulani) the error code is 102:1c9cf40:6d0c017
if I click build on an empty house , the error code is 122:1c9cf40:ca7c0a30
Thank you for the answer
June 2020
June 2020 - last edited June 2020
I seem to be having the same issue.
https://drive.google.com/drive/folders/1miPwQrr-3A4E7ZqlibaCA2D7K_5s6Jdp?usp=sharing
Is there a work around? Can I uninstall the update on my computer?
Thank you for your time.
@crinrict Edit:
I've tried "Repair" in Origin. I've restarted my computer. I don't have CC or Mods of any kind to remove. (I've never used them.)
My saves: https://drive.google.com/drive/folders/1miPwQrr-3A4E7ZqlibaCA2D7K_5s6Jdp?usp=sharing
Video of the error happening (repeatedly): https://youtu.be/lJOJpywesfw
I have:
Base Game (Premium Edition)
Get to Work
Spooky Stuff
Kids Room
City Living
Vampires
Parenthood
Seasons
Island Living
Realm of Magic
Discover University
Tiny Living
I also have the Holiday DLC.
PS: I can play the brand new save I made before I added my old saves back into the folder, if that helps.
June 2020
I am experiencing the same issue. Can’t play at all!
is there a way to remove the patch?
June 2020 - last edited June 2020
I'm having the same issue with the same error code. My daughter can't play the game at all. We've also tried recovering an older save with the same result.
https://drive.google.com/file/d/13fj_J-o6QCYzOLWs0cwCnyo7SJmPnjoS/view?usp=sharing
Can you please fix this error as quickly as possible.
June 2020
@sdlynn @KeneOldMan and @Nissealis Can you please clarify whether you use mods and/or custom content? If you do, please test without any, just to be thorough.
June 2020
Having the exact same problem, on on an iMac. I was playing before the update this morning and was fine second I go into game I can do caus but the second I choose a house to build I get the error code coming up.
i do have some custom content installed however after disabling it from the menu the same thing pops up