June 2021
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? All but Batuu, Dream Home, Moschino, Bowling Night, Romantic Garden
Steps: How can we find the bug ourselves? With N.A.P. of Eco-Friendly Applicances
What happens when the bug occurs? Eco Inspector shows up after voting ends and says property isn't in compliance. I have no broken appliances. Without upgrading/fixing anything I can call the Eco Inspector back for $250 and they will say I'm in compliance.
What do you expect to see? I expect to get a passing from the first Eco-Inspector who shows up. and not have to pay someone to come out the next day for it.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
When the voting period ends and the Eco-Inspector shows up, without coming into my house they say I'm not in compliance and say my bills will go up. I have to call for another Eco-Inspector to come out the next day for $250 who comes in my house and says that I'm in compliance.
July 2021 - last edited July 2021
Product: The Sims 4
Platform:PS4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.44
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? With N.A.P. of Eco-Friendly Appliances
What happens when the bug occurs? Despite all appliances and sinks and toilets, etc. being eco-upgraded, the Eco Inspector shows up and says the lot isn't in compliance with the Eco Friendly Appliances N.A.P. and increases the household bill.
What do you expect to see? I expect to get a passing from the first Eco-Inspector when they show up.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Not sure as this is only a new world and started a new household with the Eco Friendly appliances N.A.P. after installing the Cottage Living expansion pack.
My save game with this issue i here.
August 2021 - last edited August 2021
I’m having this issue as well everything upgraded to most eco friendly, lot of wind turbines, solar panels, and dew collectors all upgraded. My bills are paying me every time. PC all expansions. Playing a new game started few days ago for country living expansion. I am not off the grid and I have water and electricity set to store and full bars. Just had my 2nd inspector to fail me for eco appliance nap.
edit forget to put in extra detail:
playing in henford. top 2 areas are in full green footprint (my residence is in the top most area and is in full green foot print area), the city is in neutral green footprint.
August 2021
My Eco Lifestyle mod (which is linked in the approved mods thread pinned at the top of the bug forum) should be able to help with this. As I described in the previous thread about this issue, the way they’ve set up the NAP inspector test for eco upgrades on appliances makes them check to see if every single upgrade exists at the same time on an object. If it doesn’t, if fails inspection.
in my opinion, they should check for each upgrade individually, and if any one of them exists, then it should pass inspection as an eco upgraded object. I think the last update which dealt with this issue added an inspection check for people who have no upgradable appliances at all to pass the inspection, because you can’t be expected to have upgraded appliances if you don’t have any appliances. But they didn’t fix the issue I mentioned above where it makes you require every upgrade to succeed.
November 2021
Hello All,
We see still getting me too on this thread and we are looking for saves.
If anyone of you are still encountering this (without mods), would you be willing to share your save file(s)?
If so, please send me a private message with a link to the file.
Instructions here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
January 2022
January 2022 - last edited January 2022
If you're still having trouble with that NAP bug try this:
Upgrade 1 item (like even a cheap TV) with both Energy Efficient and Upgrade it to also use fuel cells. You don't have to fill the fuel cell even or even use the fuel cell, just do that upgrade. That will meet the NAP requirement and you don't even have to upgrade anything else at all no matter how much else you have placed.
I filled a lot with 90+ power hog refrigerators, tons of TVs, lights, stereos (all on), stoves, fountains, sprinklers, computers and other power hog and water using items. I left all of them totally without upgrades. I bought the cheapest TV (the $25 vintage one you can find by bb.showhiddenobjects or find in a dumpster and upgraded that 1 TV with energy efficient and that fuel cell upgrade. It passed the NAP even though my power usage was nearly 3000 a day, and my water usage was over 10,000 a day and nothing else on the lot was upgraded.
The NAPs seem to only look for 1 thing and the requirements are done so badly you can have a great energy and water efficient lot (with water recyclers) even off grid that produces way more than it uses, but if you're missing 1 fuel cell using item then you'll fail. Meanwhile you can have a terrible lot with nothing upgraded using tons of power and water, but if you upgrade one item like a tiny TV with both fuel cells and energy efficient you'll pass.
Green Gardening is like that too. You can pass green gardening without even having a plant. You just need any insect box. It doesn't even have to have insects in it. Just the box. Shrink it, throw it on the roof or in a shrubbery or whatever so you can't even see it, and you'll still pass the "Green Gardening" NAP. An actual garden isn't required. If you have a full great garden you'll fail if you don't have an insect box or bee box
It makes no sense how the requirements are set up for many of the NAPs. Hopefully these problems get fixed because I know NAPs cause a lot of issues for people who are left confused about why they didn't meet the requirements when their lot seems to fit perfectly what the NAP says it requires. The description of what you need to do isn't accurate for some and the requirements honestly make no sense for many of them.
Attached is a screenshot showing how little sense some of the NAP requirements make (no MODs). By the mailbox is 1 $25 TV upgraded to be energy efficient and upgraded to use fuel cells, 1 empty insect box, and 1 shrunk wind turbine on top of the insect box. That passed all 3 NAPs. Inside is a TON of stuff using energy and out front are 100 sprinklers & tons of fountains all on. None of it is upgraded. I put the usage in the image too. I hope this info helps them fix this bug or design problem with NAPs. There are other NAPs like this too I bet, but I haven't tested them all yet.
January 2022
January 2022
January 2022
I just experienced this (again), first time everything was upgraded to energy efficient using normal upgrade parts. I then used "eco upgrade parts" (created on the fabricator) which is what worked.