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[FIXED] Del Sol Valley - Background doesn't render on weak graphic cards

by Rui_to_Mashu
Reply

Original Post

Re: Distorted View From Chateau Peak Lot In Del Sol Valley

★ Apprentice

Hi @SimGuruIcarus

I tried all troubleshooting suggested by you, none of it helped resolving the issue. 

Here's a folder with my dxdiag, saves and config file.

https://drive.google.com/open?id=1FQjw5lF7thtFZcszwBbXJOt-gTLVcpd0

I hope you'll find this any helpful in resolving this issue.

Message 51 of 113 (761 Views)

Re: Distorted View From Chateau Peak Lot In Del Sol Valley

★★★ Apprentice

There seems to be a problem with the previous link I attached for my Saves folder, so I'm reposting a link to a folder that includes everything: the DxDiag text, my Saves, and the Config log.

 

Link: https://drive.google.com/drive/folders/1-pDPp-4NZcTzoemvF1jV3xXeFEFYngGJ?usp=sharing 

 

Again, thanks so much, @SimGuruIcarus

Message 52 of 113 (750 Views)

Re: Distorted View From Chateau Peak Lot In Del Sol Valley

EA Staff

Awesome!

 

Thanks a lot for your help! @thatsme_ever @Rui_to_Mashu

 

We will give this a look! :D

 

 

Message 53 of 113 (744 Views)

Issues with Del Sol Valley Background- Mac

★★★★★ Novice

Hello,
Greetings!!


I am having issues with the background on Del Sol Valley, it doesn't seem to load properly in my game. 
All my graphic settings are on ultra, my other worlds are fine. I have tried with mods and without. I have also tried with High settings, I also have tried repairing the game as well as reinstall the expansion pack, its  still the same.

Kindly help resolve this. Thank you!

Message 54 of 113 (741 Views)

Re: Issues with Del Sol Valley Background- Mac

@jjaiis_

 

Looks like a flood! Please can you provide more information about your Mac and game. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 55 of 113 (719 Views)

Re: Issues with Del Sol Valley Background- Mac

★★★★★ Novice

Hey @Bluebellflora

 

Here are the specs of my laptop!

 specs.png

 

for information about my game, can you please tell me which detail to provide?

 

Thank you!

Message 56 of 113 (712 Views)

Re: Issues with Del Sol Valley Background- Mac

@jjaiis_

Which packs do you have installed? Do you play with CC/Mods? If so, does the problem occur when you move out your Mods and repair your game?

Could you trash the Options.ini file in the Sims 4 folder. This will reset the in-game graphics options. I think the issue may be caused by your high graphics settings as your Intel graphics are struggling to render the game properly. You could also try toggling laptop mode on/off to see if that helps.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 57 of 113 (708 Views)

Re: Distorted View From Chateau Peak Lot In Del Sol Valley

[ Edited ]
★★ Novice

Same problem

Message 58 of 113 (681 Views)

Re: Issues with Del Sol Valley Background- Mac

★★★★★ Novice

Hey, @Bluebellflora

 

I have all the packs except for My First Pet Stuff.
I do play with CC & Mods both, but this seems to be an issue without them as well.. I have repaired my game twice, removed the mods and checked, its just Del Sol Valley.

I'll try the other methods provided by you & let you know how that goes! Thank you!

Message 59 of 113 (695 Views)

Re: Issues with Del Sol Valley Background- Mac

★★★★★ Novice

Hi, @Bluebellflora

 

So I tried going Vanilla and did what you recommended, this issue seems to be still there only for Del Sol Valley...

I also checked all my drivers are up to date. All my other worlds are fine..

Is there anything else I can do to fix this issue? 

Message 60 of 113 (686 Views)