December 2018 - last edited December 2018
Try update everything that's possible including Windows.
And that weird that i've got the same graphics and it doesn't work, I might try reinstalling entire laptop then
December 2018
So I tried to completely reinstal my laptop I formatted all drivers, discs whatever was possible to remove and it didn't help.
December 2018
December 2018
I have this issue too ...I tweeted sims 4 team about it but no reply lol. Looks like the city has been flooded, so disappointing as the view is so nice from the Pinnacles.. this bug is making me not wanting to even move there.
December 2018
could you try updating your graphics card ? I would think there's newer drivers than the ones you are using.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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December 2018
Thank you for your recommendation.
Unfortunately, updating my drivers to the latest iteration available had no effect on the presence of this issue in my game. I do find this issue to be rather unusual. While I do acknowledge the possibility that this is a hardware/software issue on my end, I feel it is strange that my computer (which is only about one-and-a-half years old and quite well outfitted considering its price point) Is capable of running every other aspect of the sims 4 nearly flawlessly and on full graphics settings, and is also able to run other programs more demanding than the sims quite well. It is the fact that I have never experienced any similar issue to this - not even in other particularly detailed neighbourhoods such as those in san myshuno or other places in del sol valley - that lead me to believe this is something beyond me or my computer. That said, I'm certainly no expert.
I have included an updated DxDiag file in case that should aid in this investigation.
Thanks again for working on this. Also, thanks for recommending the driver update, as I was likely due for one anyways.
-PM
December 2018
December 2018
Haven't really been following this thread too much but I assume you all tried different graphics settings ?
It's really a bit curious why it only happens on some cards and then also on certain drivers/settings.
I hope Maxis can figure out the cause with all your information though,
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads