June 2019
I am having the same issue as the OP. In Sulani my waiter and host don't show up, and the chef that comes is not the one that I hired. Even as a restaurant patron, the host either isn't there or it takes 4-5 sim hours to be seated in an otherwise empty restaurant. But specifically the staff that I've hired for the restaurant I own does not show up. I have a "vanilla" game, no mods or anything, and have all expansions and game packs except for Jungle Adventure.
July 2019
I recently built a restaurant in Sulani, I didn't use any cc in the restaurant and I have very few mods in my game just some hair, and Kijiko's eyelashes, and MC Command Center that's all. When I opened my restaurant another chef arrived that I didn't hire and none of the other staff showed up so I tried closing and opening several times. I even took out my mods and it still didn't work. I sold the restaurant and went there with my sim and it was functioning fine except when my sim was eating another sim stole my sim's food >.<!
I've had alot of problems in the past , well to be exact ever since I got the restaurant pack. I've always had problems so I rarely used it ,but I figured that the kinks would have been worked out by now, but I was mistaken I'm very disappointed since I spent money on something I can't take full advantage of.
July 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1020
What expansions, game packs, and stuff packs do you have installed? All except "My First Pet Stuff"
Steps: How can we find the bug ourselves? Travel Sim to owned restaurant lot and open business.
What happens when the bug occurs? Some if not all employees will not show up to work. Guests stand around host station or if host is there will be seated but never receive food and leave. Whenever the restaurant business is opened the chefs usually always show up but the waiters and hosts will not. I've fast forwarded time for up to 9 hours and they never show up. I've tried exiting and reloading and even building a new restaurant lot but it happens at each one. This results in no profits from business and no ratings from customers rendering the entire restaurant owning experience useless.
What do you expect to see? All staff arriving at opening time and performing duties and leaving when business closes.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The Island Living initial patch seems to have caused it as before it always worked.
This bug completely makes the restaurant owning aspect useless.
July 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2019
Yes
July 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2019 - last edited July 2019 by EA_Darko
@MrsPanda52 I have this same problem! It's so frustrating because I love the restaurant I built. I decided I'm going to just move my restaurant to another world and run it there. Running them in Sulani is the issue. They seem to work fine in other worlds because you don't need Sulani-based sims to work at them.
[CM Edit - posts merged]
@crinrict I also found that moving the restaurant out of Sulani will work. Sucks because I love the look of Sulani and wanted my restaurant on the beach. I've already made 3 restaurants because I thought it was my actual restaurant that was the problem - but nope.
July 2019
I haven't tried to open a restaurant in Sulani, but since installing Island Living, my restaurants in other worlds (San Mishuno) have been bugged (e.g. incomplete with missing staff) ... is anyone having problems with restaurants in other worlds since the patch/Island Living expansion pack?
July 2019
This the main problem I'm having. I first noticed it in Sulani because I built and new restaurant there then went back to my others and noticed the same thing.
July 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? idk
What expansions, game packs, and stuff packs do you have installed? all
Steps: How can we find the bug ourselves? create a restaurant
What happens when the bug occurs? No employees show up to work except the chef and it's never the chef I hired
What do you expect to see? The employees I hired to show up to work when the restaurant opens
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Opened a restaurant twice in the world Sulani and non of the employees show up when it opens.