August 2022
- last edited
July 2023
by
crinrict
Platform: PC
Which language are you playing the game in? Swedish
How often does the bug occur? Every time (100%)
What is your current game version number? Version 1.90.375.1220
What expansions, game packs, and stuff packs do you have installed? Expansion packs: City Living, Island Living and Get Famous. Game Packs: Dine Out.
Stuff packs: Cool Kitchen.
Steps: How can we find the bug ourselves? In play mode, when owning a restaurant and clicking on "manage staff" under the owned restaurant in the "owning a business" section.
What happens when the bug occurs? Only one section of hiring/managing waiters comes up, and about 30 log messages comes up that says the restaurant isn't working since there needs to be at least one waiter, host and chef hired.
What do you expect to see? All three sections of hiring/managing staff, one for waiters, one for hosts and one for chefs.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
In order to run a restaurant in The Sims 4 you need to hire staff, and there is supposed to be three sections in the "manage staff" pop up; for hosts, chefs and waiters. For me, only the section to hire waiters comes up, not for the other staff. I have tried to see if there is a difference in my other restaurants and without mods and CC, but it is still the same. There comes up about 30 log messages that the restaurant isn't working since there needs to be at least one host, waiter and chef hired, but the game still won't let me hire hosts and chefs. This feature worked up until about 3-4 weeks ago, so I don't know if it is a result of some latest update or patch.
Edit By Crinrict: Added Tag to Title, Adjusted Title
Solved! Go to Solution.
July 2023
Fixed a rare issue when running a restaurant where Hosts and Chefs were not able to be hired from the Manage Employees menu.
Fixed in Patch 1.99.264/1.78
please create a new thread if you're still experiencing this issue,
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2022
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2022
August 2022 - last edited August 2022
@SwaggyPerson123 It then even occurs on the new save or just that save you had the issue before ?
If it's just the save, have you tested another restaurant ?
Do you have any folders from a mod in your saves folder ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2022
August 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2022 - last edited September 2022
I tested your save game and it looks like something about the household that owns the restaurant is bugging out the list.
The game throws a LE (see attachment).
I was able to buy restaurant and get employees with other households, same as you.
Now, I did find a workaround how you can get your current household to work too but I tested this on a completely vanilla game so if you go back to your modded game, it might not work. I get that you maybe don't want to loose your clothing and all so I would first try this on the version with all your cc (do make sure you update mods) and see if it still works. Do keep a backup.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2023
Fixed a rare issue when running a restaurant where Hosts and Chefs were not able to be hired from the Manage Employees menu.
Fixed in Patch 1.99.264/1.78
please create a new thread if you're still experiencing this issue,
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads