September 2020
Product: The Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.66.139.1020
What expansions, game packs, and stuff packs do you have installed? Holiday Celebrations Pack
Steps: How can we find the bug ourselves? Make a call on the cellphone on any new game.
What happens when the bug occurs? I get an off-the-grid moodlet when using the cellphone when on the grid.
What do you expect to see? A working phone.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
Please describe the patch or change you made. Fresh install.
September 2020
Yeah this is an issue The Sims Team has noticed and have been working to fix it, not sure when the patch for this fix will be coming, but hopefully we get an update either this week or next week, although this issue may be annoying at times when you are on the grid, the happy buff it gives is kinda nice when you need a boost for your Sims mood, still I hope they fix it to the point it actually works with the off the grid trait and not happen randomly when on the grid, it can get irritating after a while.
September 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2020
I hope this gets fixed soon, my darling sim is famous with he phone quirk and shes almost always angry after chatting with ppl ( I suppose I can just make her do other things on the phone that chat)XD
October 2020
Yeah so do I, it gets really annoying trying to ask other sims to hang out when my call is always dropping!
October 2020
October 2020
Is this still being worked on? I am still getting this message, even with the "fast internet" lot trait picked. I really don't think we should have to use up a lot trait just because the phone system is broken, and this really makes me think if it is even worth spending even MORE money on the Sims 4 (with the new expansion coming out in November) if they can't even fix this simple matter.
November 2020
Calls Dropping? Is your Cell Phone behaving like a certain network is just not up to snuff? We have upgraded all Sims to Simgular - Llama’s Choice Network that does not allow Off-the-Grid shenanigans when your Sims are not Off-the-Grid
Fixed in Patch 1.68.154/ 1.33
If you're still experiencing this issue, please create a new thread.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads