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[FIXED] [CD] Roomba/Cat Interaction Causes Game Crash

by Brycket
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Original Post

Accepted Solution

[FIXED] [CD] Roomba/Cat Interaction Causes Game Crash

[ Edited ]
★ Apprentice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.69.59.1020
What expansions, game packs, and stuff packs do you have installed? All EPs short of Snowy Escape; all GPs short of Batuu and Spa Day; My First Pet Stuff, Laundry Day, Toddler, Vintage Glamour, as well as the free packs.
Steps: How can we find the bug ourselves? Own a roomba in a house with cats. Otherwise, it depends on whether the cat decides to obsess over it.
What happens when the bug occurs? The game softlocks (Sims stop performing actions, UI is unresponsive), and crashes shortly after. I also get a LE when it happens, and it refers to a "posture graph error".
What do you expect to see? If the issue is with the obsession, then cats should be able to obsess normally over the roomba. Also, the game should not crash when it happens.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Edit By Crinrict: Moving this to bug forum and filled out form (from statements made in original post), added tags

 

 

 

 

Message 1 of 19 (1,328 Views)

Accepted Solution

Re: Cats and Robot Vacuums Causing Crashes

Hero

Speaking of Robot Vacuums becoming sentient a few lines above, we fixed an issue that
made the game crash when Cats would sit on the Robot Vacuum. CatonRobot.exe is
now working.


Fixed in Patch 1.77.131/1.44

If you're still experiencing this issue, please create a new thread.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 19 of 19 (169 Views)

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Re: Roomba/Cat Interaction Causes Game Crash

Hero
@Brycket Do you have to restart the game after this or does it unlock after a while ?

If it's the exception, could you please attach the file ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 19 (1,303 Views)
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Re: Roomba/Cat Interaction Causes Game Crash

[ Edited ]
★ Apprentice

LE attached.

 

As the game completely crashes, I don't really have to restart it. That being said, the game works afterwards, up until the cat decides to obsess over it again, I suppose. I also don't know which cat obsesses over it.

 

EDIT: original attachment had errors showing, so I made a separate text document with just the clean LE.

Message 3 of 19 (1,285 Views)
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Re: Roomba/Cat Interaction Causes Game Crash

Hero
@Brycket Does the Sims queue extend to infinite in any way ?

TO be sure: you did test this without any mods (or just MCCC) ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 19 (1,258 Views)
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Re: Roomba/Cat Interaction Causes Game Crash

★ Apprentice

I haven't play-tested it without Mods. I deleted and reinstalled all my mods before just to clear it out (before this bug appeared), and that resulted in me having to go through and reconfigure a bunch of settings. I'd rather not risk that again. It's not a gamebreaking bug, or at least, not an unavoidable one. I've resorted to not having the roomba in the house, and it's worked since. I just wanted to put it here in case other people had the same problem.

 

That being said, I don't think it messes up my queue. My Sims just stop responding to input (idle animation, if no input is given), UI doesn't respond, and the game crashes. Oddly, if a cat wants to ride on the Roomba, that works fine. I suppose it's just the cat deciding to obsess over it that causes the crash.

Message 5 of 19 (1,237 Views)
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Re: Roomba/Cat Interaction Causes Game Crash

Hero
@Brycket You can create a copy of your game and test on that.

Would be important to know if it happens on a vanilla game and if it's something that needs fixing from EAs' side.

Guess there will be more reports if it's a common issue though

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 19 (1,219 Views)
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Re: Roomba/Cat Interaction Causes Game Crash

★ Apprentice

Would that preserve the mods I already have? And how would I do that?

Message 7 of 19 (1,213 Views)
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Re: Roomba/Cat Interaction Causes Game Crash

Hero
@Brycket You mean the settings of the mods ? Those are usually saved in log files of the mod.

To be on the save side, I would recommend renaming your user folder to say: The Sims 4_Cur, then let the game create a new folder.

Start a new save and test roomba and cat. If it still crashes, please check if you have any lastcrash.txt files. If not, it's probably mod related.

You can then just delete that test folder and remove the _cur from the name of the old folder and you can play in exactly that state you played before.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 19 (1,198 Views)
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Re: Roomba/Cat Interaction Causes Game Crash

★★★ Newbie

I just had the same thing happen to me, down to the last exception notice. It happened as the robot vaccuum docked with the cat on top and got off, making the game crash.

 

I also have mods, though I removed them to try and recreate it with a vanilla save. The cat refused to get back on the vaccuum, even replicating it perfectly over and over. It's hard to say whether its mod related or not, simply because it's so difficult to test (and of course I can't just tell the cat to get on the vaccuum)

Message 9 of 19 (1,155 Views)
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Re: Roomba/Cat Interaction Causes Game Crash

Hero
@NaoKirasuki @Brycket

Going to move this to the bug forum. It does look like this is a legit issue.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 10 of 19 (1,141 Views)
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