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[FIXED] [CD] Cats and Dogs turn black

by AmbervanLaar
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Re: [OPEN] [CD] Cats and Dogs turn black

★★★ Novice

I'm having this issue but it's a pet that I adopted via the phone. 

Message 81 of 83 (574 Views)
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Re: [OPEN] [CD] Cats and Dogs turn black

EA Sims Team

Hello @TheBlaireWitch

 

We haven't heard about this issue occurring with adopted pets.

 

Are you using any mods/cc?  if so, does the issue still occur with the Mods folder removed?

 

If this occured without mods, would you be willing to share these files:

 

  • \Documents\Electronic Arts\The Sims 4\saves\
  • \Documents\Electronic Arts\The Sims 4\Config.log
  • \Documents\Electronic Arts\The Sims 4\Options.ini

Instructions here:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

Message 82 of 83 (538 Views)
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Re: [OPEN] [CD] Cats and Dogs turn black

Hero

  • We fixed an issue that could cause pets placed from the Gallery to have missing textures once in game.

 

This issue was fixed in Patch 1.40.61

 

If you still get black animals, please open a new thread. 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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