Backyard Stuff Waterslide Glitch

[ntaylor3118]

Mine is doing the same, do you have any answers?

[cordylin]

Mine is doing the same thing

[crinrict]

Could you guys all make sure that your graphics drivers are update.

In some cases, that might help. 

Everyone else will need to wait until it's fixed.

If anyone wants a refund, please get in touch with a game advisor through EA Help: http://help.ea.com/en/contact-us/

[SimCarlex]

I'm also having this issue. My graphics card is Intel HD Graphics 4600, updated to the latest version 15.36.31.4414 (May 2016, I believe).

EDIT: I since have had to go back to my previous version of the driver (10.18.14.4264) because the latest one made my game freeze twice

[Gabimarie95]

I also (believe) I have just a chip, and it is having the same issue for me.

I will attach the txt file I got from dxdiag

[cordylin]

Thats what i have, ea told me to uninstall and reinstall

[Gabimarie95]

I also have updated drivers since posting this, and that did not help. I tried both the newest available update, and the update recommended by Lenovo for my laptop.

[crinrict]

Yes, you have only a chip. Updating your drivers is worth a try but I don't think it will help with your chip

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@Gabimarie95 wrote:

I also (believe) I have just a chip, and it is having the same issue for me.

I will attach the txt file I got from dxdiag

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[Dracatoni]

I tried  to update my graphic card but, I have the current verison. I'll try the thing you did.

[elorenzi25]

I just purchased the sims 4 Backyard stuff pack, and when I go to use the slides, My sims DO NOT SLIDE! their bodies disappear! and end up at the end of the slide. Please help