Re: Backyard Stuff Waterslide Glitch

ntaylor3118 · July 2016

Mine is doing the same, do you have any answers?

cordylin · July 2016

Mine is doing the same thing

crinrict · July 2016

Could you guys all make sure that your graphics drivers are update.

In some cases, that might help.

Everyone else will need to wait until it's fixed.

If anyone wants a refund, please get in touch with a game advisor through EA Help: http://help.ea.com/en/contact-us/

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

Important Threads

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Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
Been asked for a save ? Here's instructions: How to provide your save game (Post #7)

SimCarlex · July 2016

I'm also having this issue. My graphics card is Intel HD Graphics 4600, updated to the latest version 15.36.31.4414 (May 2016, I believe).

EDIT: I since have had to go back to my previous version of the driver (10.18.14.4264) because the latest one made my game freeze twice

Gabimarie95 · July 2016

I also (believe) I have just a chip, and it is having the same issue for me.

I will attach the txt file I got from dxdiag

cordylin · July 2016

Thats what i have, ea told me to uninstall and reinstall

Gabimarie95 · July 2016

I also have updated drivers since posting this, and that did not help. I tried both the newest available update, and the update recommended by Lenovo for my laptop.

crinrict · July 2016

Yes, you have only a chip. Updating your drivers is worth a try but I don't think it will help with your chip

@Gabimarie95 wrote:

I also (believe) I have just a chip, and it is having the same issue for me.

I will attach the txt file I got from dxdiag

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

Important Threads

Help us helpers to help you
Welcome to the Sims Section of AHQ
Common Game Fixing Mods - Hero Approved
Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
Been asked for a save ? Here's instructions: How to provide your save game (Post #7)

Dracatoni · July 2016

I tried to update my graphic card but, I have the current verison. I'll try the thing you did.

elorenzi25 · July 2016

I just purchased the sims 4 Backyard stuff pack, and when I go to use the slides, My sims DO NOT SLIDE! their bodies disappear! and end up at the end of the slide. Please help

Re: Backyard Stuff Waterslide Glitch

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