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Re: [TO ADD] Animation Error with Slide

by crinrict
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Original Post

Accepted Solution

[FIXED] Animation Error with Slide

[ Edited ]
★★★★★ Apprentice
Message 1 of 43 (2,146 Views)

Accepted Solution

Re: Sims 4 Backyard Stuff Pack - Sims disappearing into the water slide

Hero

Backyard Stuff…
  • The Lawn Slide wormhole has been fixed for Intel HD graphics adapters.

 


 This issue has been fixed in Patch 1.12.40

 

Please remove the temp fix package file if you used that and update your game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


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Message 43 of 43 (405 Views)

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Re: Bug in Water Slide

Hero

Haven't seen that at all in my game.

 

Could you post your specs for me ?


To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

You can attach the txt file to your post directly.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 43 (2,036 Views)

Re: Bug in Water Slide

[ Edited ]
★★★★★ Apprentice

@crinrict I can't add DxDiag in the post, so here it is:

 

 

Spoiler

------------------
System Information
------------------
Time of this report: 7/19/2016, 15:16:02
Machine name: ***************
Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160630-1736)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: ***************
System Model: MW-G41T-M7
BIOS: Default System BIOS
Processor: Pentium(R) Dual-Core CPU E5800 @ 3.20GHz (2 CPUs), ~3.2GHz
Memory: 4096MB RAM
Available OS Memory: 4062MB RAM
Page File: 3497MB used, 2453MB available
Windows Dir: C:\Windows
DirectX Version: 10
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) G41 Express Chipset
Manufacturer: Intel Corporation
Chip type: Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_2E32&SUBSYS_22601019&REV_03
Display Memory: 1695 MB
Dedicated Memory: 64 MB
Shared Memory: 1631 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2413 (English)
Driver Version: 8.15.10.2413
DDI Version: 10
Feature Levels: 10.0,9.1
Driver Model: WDDM 1.1
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail
Driver Date/Size: 03/06/2011 00:00:00, 6549504 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-6D72-11CF-C47A-6A02A3C2C535}
Vendor ID: 0x8086
Device ID: 0x2E32
SubSys ID: 0x22601019
Revision ID: 0x0003
Driver Strong Name: oem8.inf:5f63e5345dba0087:iEGL0:8.15.10.2413Tongue outci\ven_8086&dev_2e32
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_MOCOMP DXVA2_ModeWMV9_MoComp DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_MoComp DXVA2_ModeVC1_IDCT
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported

 

 

Message 3 of 43 (2,017 Views)

Re: Bug in Water Slide

[ Edited ]
Hero

Is that chip set the only graphic card you have in your computer ? That is rather low in specs and is not working very well for the game.

 

What settings do you have your graphics on.

 

EDIT: Do you have the same issue with the other slide ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 43 (2,011 Views)

Re: Bug in Water Slide

★★★★★ Apprentice

@crinrict It is the only chip. The game works well, the laptop mode is disabled. Yes, it happens to the other slide. I believe the problem is with onboards videos, other people are also with the problem.

Message 5 of 43 (2,006 Views)

Re: Bug in Water Slide

Hero

Possible that it has something to do with chips. 

 

Hope we get some more data

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 43 (1,975 Views)

Re: [TO ADD] Animation Error with Slide

★★★★ Newbie

I've a MacBook Air Early 2015, 13''  (OS X El Capital version 10.11.15)

Processor: 1,6 GHz Intel Core i5

Memory: 8 BG 1600 MHz DDR3

Graphics: Intel HD Graphics 6000 1536 MB

 

I'm posting this because there's no DxDiag for Mac

Message 7 of 43 (1,896 Views)
Highlighted

Re: [TO ADD] Animation Error with Slide

Hero

That's fine. Thanks for your specs.

 

I think for the moment, graphics cards/chips info are enough

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 43 (1,852 Views)

Re: [TO ADD] Animation Error with Slide

★★★ Apprentice

I was having this issue too.  The sim turned into a 2D cardboard cut-out and slid as though they were invisible until getting back up properly at the end.  It turned out to be an issue with my graphics card.  I updated the card (via the Nvidia website because the downloader wasn't working) and now the slide is working properly in my game.

 

* Mods folder was removed before patching and installing the game, ran the game without reinstalling the folder.

* Nvidia Geforce GT 630M

* Windows 10 64bit

 

 07-19-16_7-13-45 PM.png

 

07-19-16_7-20-11 PM.png

 

 

 

07-19-16_9-32-15 PM.png

 

Fixed now!  ^__^

Message 9 of 43 (1,778 Views)

Re: [TO ADD] Animation Error with Slide

★★★★★ Apprentice

I'm having the same display problem with the waterslide (the one without the shark head; haven't tried the other one yet). I have all expansions and packs, no mods or CC (ever).

 

Specs:

Mac mini (Late 2014), Mac OS 10.10.5 (Yosemite)

Processor: 2.8 GHz Intel Core i5

Memory: 8GB 1600 MHz DDR3

Graphics: Intel Iris 1536 MB

 

Message 10 of 43 (1,731 Views)

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