Re: Gallery bug when saving my lot.

by crinrict
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Original Post

[FEEDBACK] Object blocking view on picture when saving lot to gallery

[ Edited ]
★★★★ Novice

I'm having an issue when saving a lot I've built.

 

http://s4.postimg.org/h4xnoeanh/gallerybug.png

 

When saving to the gallery, this is what happens. A wall from the house across the street is covering most of the picture.

 

http://s9.postimg.org/utevjyqlb/gallerybug2.png

 

These are the affected lots. The camera zooms back too far for the photo.

Message 1 of 8 (1,763 Views)

Re: Gallery bug when saving my lot.

Hero

Is it just the picture that is the issue ?

 

Added

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 8 (1,738 Views)
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Re: Gallery bug when saving my lot.

★★★★ Novice

Yes. Just the first picture that gets taken is having this problem and I haven't encountered this problem on any other lots.

Message 3 of 8 (1,733 Views)
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Re: Gallery bug when saving my lot.

Hero

Thanks for the extra info

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 8 (1,730 Views)
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Re: Gallery bug when saving my lot.

★★★ Newbie

Im also having the same issue with a boulder rock infront of my house could someone please help with a solution Frown ?

 

[edit: email address removed]

 

would love some help please

Message 5 of 8 (1,682 Views)

Re: Gallery bug when saving my lot.

Hero

I don't think there is

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 8 (1,674 Views)
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Re: Gallery bug when saving my lot.

★★★★★ Novice

Just incase it helps anyone.  I had this same problem, really awful picture.  I managed to get around it by moving it to another lot and then uploading.  Can always move it back after Standard smile.  Have to admit though, it took a few lots before I found a decent picture.

Message 7 of 8 (1,630 Views)

Re: Gallery bug when saving my lot.

[ Edited ]
Hero

Is anyone still seeing this issue ?

 

EDIT

 

If you still have issues with this, please use this thread: https://answers.ea.com/t5/Bug-Reports/TO-ADD-Gallery-screenshot-is-blocked-by-trees-on-several-lots/...

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 8 (1,547 Views)
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