June 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1080
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? Griever
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. everywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. entering fullscreen mode
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? permanent issue
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? when you enter fullscreen mode the game disables blue light filtering software, leading to headache and eye strain.
What should be happening instead? Game does not alter blue light filter software when in fullscreen mode
Steps: How can we find the bug ourselves? enable windows night light or install f.lux, go on apex in fullscreen mode
Game disables windows night light or f.lux blue light filter when in fullscreen mode, leads to headache and eye strain, please fix
June 2019
Thanks for the details! Does it work in Window and borderless mode?
June 2019
Hi yes it does work on borderless and windowed but these add a lot of input lag and reduce performance.
June 2019
Thank you for confirming that for me! (Wanted to make sure the game can still function in alternative video settings)
Strange it gets disabled in fullscreen though. Do you have Origin In-Game or other overlays disabled when you play in fullscreen?
If disabling the overlays doesn't fix this, I recommend reaching out to our Accessibility team if it's causing you eye strain. We'll get this tracked down on our end though.
Accessibility Portal
https://www.ea.com/able
November 2019
January 2020
This is the most underrated comment on the Internet. Thank you for solving an issue I was on top of for years!
April 2020