Event window background sounds [ Edited ]

[ItsKatlyn99]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei Mate 20 PRO
OS Version 10.1
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? .
What do you expect to see? A fix
Connection Type Wifi
Please select your region Europe
Country

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During events like STS or Treasure hunt if I open the events window where are listed prizes etc I can't listen the background music