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[Event] Ratio of energy to stars changes

by HatsuneLotus
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Accepted Solution

[Event] Ratio of energy to stars changes

[ Edited ]
★★ Guide

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7
OS Version 12.1.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003970358947
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Via options when selecting objects or sims to speed up event
What do you expect to see? Ratio of energy to stars should be 1:10, 2:20 and 3:30. But now all costs 3 energy.
Connection Type Wifi
Please select your region Europe
Country
Additional feedback In part 7 of the Illamanti Confidential quest (the Search for Bugs), the ratio of energy to stars are all 3:10, 3:20 and 3:30 when it should normally be 1:10, 2:20 and 3:30.

1st attachment shows ratio of energy to stars 3:10, 2nd attachment 3:20 and 3rd attachment 3:30

Message 1 of 30 (1,236 Views)

Accepted Solution
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Re: Ratio of energy to stars changes

EA Live QV Team

Thanks a lot for all your reports, we won’t be able to fix this issue in time for this quest, but your reports have helped us prevent future errors. We recommend you keep an eye on the amount of stars for each interaction and focus on selecting the interactions that give 30 Stars for 3 energy.

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Message 15 of 30 (854 Views)

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Re: Ratio of energy to stars changes

EA Live QV Team

Thanks for letting us know, we're looking into it!

Message 2 of 30 (1,225 Views)
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Re: Ratio of energy to stars changes

Hero
I have just finished part 7 of the new event, Search for Bugs.
The ratio of energy to stars was normal at the beginning 1:10, 2:20 and 3:30. Suddenly it changed to 3:10, 3:20 and 3:30.

Player-ID: 1003403535473



I don't work for EA.             No trabajo en EA.    


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Message 3 of 30 (1,214 Views)
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Re: Ratio of energy to stars changes

★★★★ Novice

I’m having the same issue where the ratio is off, but didn’t notice if it was correct at the beginning. This is the first time I am doing the event. I am in the USA and playing on an iPhone 8+

 

Player ID: 1004279387042

Message 4 of 30 (1,149 Views)
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Re: Ratio of energy to stars changes

★★ Guide

The ratio was also off before in the Slice of Nice Quest where 10 energy costed just 10 stars..

Message 5 of 30 (1,129 Views)
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Re: Ratio of energy to stars changes

★★★★★ Novice

Its the same in Medical Research quest too...

Message 6 of 30 (1,080 Views)
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Re: Ratio of energy to stars changes

★★★ Guide

Player ID: 1003573937503

 

I'm getting the same thing on the Illuminati event.

Message 7 of 30 (1,052 Views)
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Re: Ratio of energy to stars changes

★ Pro

@SalixCat wrote:
I have just finished part 7 of the new event, Search for Bugs.
The ratio of energy to stars was normal at the beginning 1:10, 2:20 and 3:30. Suddenly it changed to 3:10, 3:20 and 3:30.

Player-ID: 1003403535473

I am also having the same issue on the Search For Bugs 

I realized it when my sim was suddenly drained of all her energy after only doing minimal actions. 

TIA ~kat

 

Player ID. 1003641527859 

Message 8 of 30 (1,049 Views)
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Re: Ratio of energy to stars changes

★★★★★ Novice

I have the same problem.  QJCX3PV

Message 9 of 30 (1,045 Views)
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Re: Ratio of energy to stars changes

★★ Guide

Hi @CarolinaCheryl. I think that’s your friend code, you can find your player ID here.

Message 10 of 30 (1,033 Views)
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