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Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy Tas S2, Galaxy S8+
OS Version Android
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) GHLATYEY
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I was playing mostly on my tablet and switched over to my phone when I was out. When I did this my hot tub quests got reset down to level 3, I was on either step 6 or 7. Then I tried to keep going and at some point they all just disappeared. I do not have any hot tub event quests and have not been able to finish them. I can do the hot tub tasks like spy side snacks, but the quests that give the extra duckies I do not have.
What do you expect to see? Be able to see and finish the hot tub event quests.
Connection Type Wifi
Please select your region North America
I want to be able to finish the event but the quests are gone. Any suggestions would be helpful.