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Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 5S
OS Version 11.4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003048863868
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Have a sim start an event, and after some time, close the game. Reopen the game. Your sim is now doing a different event (usually the last completed event).
What do you expect to see? The sim finished the event assigned.
Please select your region
There's a very annoying glitch.
My sim randomly changes events after closing the game and reopening it. Usually it's replaced by the last event completed by the sim.
Force closing and reopening the app seems to solve the problem, but still it's annoying.
Solved! Go to Solution.
Thanks everyone for your feedback and reports, sorry to read this is still happening for you. The team is still working on this issue, but in the meantime, I would like to share again the workaround that can help with this:
1. If any Sims have completed events that are ready to be collected, collect those.
2. Close your game completely, also in the background.
3. Open The Sims Mobile and collect events again.
4. Please, repeat these steps until events are no longer appearing as complete neither changing. Depending on how many events your Sims are stuck in, you might need to do this more than once.
Please, give it a try if you haven't already, and let us know how it goes.
Do the length of the events change as well? So you were doing for example a long shift, does it change in to a short shift?
Yes. Sometimes it's Long to Quick, or Long to Standard, or Standard to Quick when I collect the rewards, and I believe the length the events change as well.
Mine has been consistently changing back to the “A Real Handful” event with one particular sim. It doesn’t matter if he was in a short, standard, or long event. It just keeps switching back to A Real Handful. One time it actually didn’t even send me back home to complete it. My sim was standing in an empty lot.
I just ran in to this issue myself, but it caused another major bug that is going on:
You're more active than the EA itself, i don't get it.. they even copy paste the same answer to another thread as if it's a magic word to remove the bugs. I'm sorry for being rude EA, but your price on everything is ridiculous and we demand super late support.
It is however weekend, so yes, EA isn't very active. Maaike did write those replies late at night yesterday.
The team is aware there is a major bug going on, and I'm sure the people are working hard to fix it.
Fixing bugs is harder than creating them sadly, so it might take some time to locate the issue and fully and correctly fix it.
I have this problem too! I haven't been able to finish any LamaZoom tasks because all my Long Tasks (i don't play in english) change to something else. Sims are working and when they finish, they get relationship points?! Also some of the HarvestFest tasks change to something else, I was quite annoyed when I finished the 12h long task and got only 25 pies (the reward was supposed to be 400).