“Error with connection, try again”

by nikkoteen58

Original Post


“Error with connection, try again”

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Any iOS device
OS Version All
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Constantly get “there is an error with your connection”. Even when sitting 2 meters away from modem. Occurs on both wifi and mobile data.
Steps: How can we find the bug ourselves? Play the game. Open packs with ally points. Usually every 5 or so packs the error occurs. Or refreshing list of available battles in arena. If I hit refresh more than 1 or 2 times usually get the connection issue.
Connection Type Wifi
Please select your region Australia

It is very common, all my guild mates have same issue, across iOS and Android, issue must be at your end.

Message 1 of 3 (260 Views)

Re: “Error with connection, try again”

EA Live QV Team

Hi @nikkoteen58,


Can you provide us with your ally code please so that we can have a closer look? Thanks!

Message 2 of 3 (221 Views)

Re: “Error with connection, try again”

★ Novice

Hi there, ally code is 182-488-449


have double checked and multiple people in my guild get the same issue. It happens when on wifi or cellular data, doesn’t make a difference.


game connects again immediately when u click try again.


its just really, really, really annoying.



Message 3 of 3 (153 Views)