Re: Error when trying to promote former guild leader to officer

by EA_HighCommand
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Original Post

Error when trying to promote former guild leader to officer

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad Pro 9.7
OS Version 11.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 711-198-184
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Trying to promote a former guild leader to officer. Game error says I cannot promote this member.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

I have submitted this issue before as case 41120415 and was told to wait and try again. It has been several weeks with no resolution.

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Message 1 of 5 (243 Views)

Re: Error when trying to promote former guild leader to officer

EA Live QV Team

Hi @KyleKatarnSWGOH and thank you for the report.

 

We've flagged this for further investigation now.

Message 2 of 5 (231 Views)

Re: Error when trying to promote former guild leader to officer

★ Novice
thanks
Message 3 of 5 (229 Views)

Re: Error when trying to promote former guild leader to officer

★ Novice
Any update to this problem?
Message 4 of 5 (199 Views)

Re: Error when trying to promote former guild leader to officer

EA Live QV Team

Hi @KyleKatarnSWGOH,

 

We have not update as of now but the team is still looking into it.

Message 5 of 5 (180 Views)