Re: Error restart

by lekku1320
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Original Post

Error restart

★★ Apprentice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? App encounters error and must restart
OS Version Android 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 116332625
What type of issue do you have? Network/Connection
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Game encountered error upon entering Territory Battle Special Mission and required restart. Despite error, game registered this as my attempt and denied me and my entire guild the rewards.
Steps: How can we find the bug ourselves? I don't know
Connection Type Wifi
Please select your region North America
Country United States

I understand that this may not be a game bug and may be connection or device issue on my end based on responses I've got from the numerous times I've reported this type of incident. I also recognize the intent for only allowing one attempt at a territory battle mission. But surely you can implement some type of QA when these errors occur to not register it as an attempt when time in battle is 0:00. It is so infuriating to lose out for my entire guild when this happens.

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Re: Error restart

★★ Apprentice
And also during GA. Infuriating as this costs me a squad! Please put a QA check so this reboot error doesn't cost me my squad. Thank you.
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